How do I change my billing cycle?

It is not possible to change the billing cycle from the client's side. In order to change the cycle of your hosting package, you will need to submit a ticket with your request to our Billing department.

Billing cycles for our current hosting packages are as follows.

  • Stellar, Stellar Plus, Stellar Business:monthly or annual billing cycle.
  • Nebula, Galaxy Expert, Universe Pro Reseller plans: monthly, semi-annual, annual or biennial cycle.
  • Old Value, Professional or Ultimate hosting plans: annual billing cycle only.
  • Old Business SSD plan: monthly, semi-annual or annual billing cycle.
  • Old Reseller plans: monthly, semi-annual, annual, biennial or triennial cycle.
  • VPS plans: monthly, quarterly, semi-annual or annual billing cycle.
  • Dedicated servers: monthly billing cycle only.

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If you need specific help with your account, feel free to contact our Support Team. Thank you.

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