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How to upgrade WHMCS version

There are several ways to upgrade the WHMCS version:
In this article, we will provide detailed instructions on how each of the listed variants can be performed.


Via WHMCS dashboard

The most recent WHMCS license updates can be checked and made quickly and easily from directly within the WHMCS Admin Area. The system regularly scans for updates automatically. When a new version is available, a notification will appear in the Admin Area.

You can also perform a manual check by selecting Check for Updates. This may be necessary if you want to access recent releases before the next scheduled automatic scan.

Please follow the steps listed below to upgrade the WHMCS version from the dashboard:
  1. Log in to your WHMCS admin dashboard.
  2. Navigate to Utilities >> Update WHMCS.
  3. Click on "Configure Update Settings".
  4. Set "Temporary Path" there (for example, /home/nctest/testwhmcs) and save changes.
  5. Click on "Check Now" to find new versions.
  6. If the required version is visible, click on "Update Now".
In case an old WHMCS version is shown inside the “Update WHMCS” menu > under “Latest Version”, it is needed to increase and enable the following memory limits inside the php.ini file for the domain name in question:
  • memory_limit = 1024M
  • post_max_size = 1024M
  • upload_max_filesize = 1024M
  • allow_url_fopen = On
  • max_execution_time = 300
Here is the corresponding guide from the WHMCS website knowledgebase.


Via Softaculous

To upgrade the WHMCS version from Softaculous, it is needed to:
  1. Open "Softaculous Apps Installer" inside your cPanel account;
  2. Navigate to "All Installations";
  3. Under the "Version" section, you will see the button "Upgrade to version 8.XX".Click on it.
  4. Check the "Create Backup" and click on "Upgrade";
  5. Once done, open your WHMCS admin dashboard page and continue the upgrade process. Just click "Continue".
  6. After that, remove or rename the "install" folder from “File Manager” > the WHMCS root folder.
NOTE: In case your WHMCS installation doesn’t appear inside Softaculous, you need to enable the WHMCS script for Softaculous Apps Installer. It can be done from WHM > Plugins > Softaculous - Instant Installs. You’ll be redirected to the Softaculous dashboard. From there, click on “Software” on the right-side split menu > General Scripts > look for the “WHMCS” script in the list and ensure the “Enabled” and “Pre-download” options are selected.


Manually

Here are the files that can be used for manual upgrades:

Version 8.10.1 - Full Package - Download
Release Date: 24th Apr 2024

Version 8.8.0 - Full Package - Download
Release Date: 21st Sep 2023

Version 8.7.3 - Full Package - Download
Release Date: 20th Jun 2023

NOTE: To upgrade your WHMCS lisence to the version 8.13.1, please follow the steps from the "Via the WHMCS dashboard" and "Via Softaculous" sections of the guide.

Please reach out to our Hosting team via Live Chat or support@namecheaphosting.com email address, if you have any questions regarding it.

The steps needed to upgrade WHMCS can vary from version to version and so full steps, including any template changes required for each version are included in the Release Notes below. However, the general process for version upgrading always remains the same:

1. Begin by taking a full backup of your WHMCS system, both files, and the database using a tool such as phpMyAdmin.
2. Now, download the latest WHMCS version specified above.
3. Next, unzip the contents of the WHMCS zip file downloaded to a folder on your computer.
4. Now if you have customized your WHMCS admin folder name, you should rename the admin folder in the new files to match.
5. Upload the new files to your existing installation folder replacing any existing folders & files.
6. Visit the admin area as you normally would to log in and you should then be automatically redirected to the upgrade script. If this is not shown automatically, please manually visit /install/install.php to invoke the upgrade process.
7. Accept the license agreement.
8. If you are prompted for any database information *STOP*, this indicates the configuration.php file is missing, and so a new install is being attempted - you need to restore the configuration.php before continuing.
9. Check the box to confirm you have backed up your database and click the upgrade button to complete.
10. Once the updates finish, delete the install folder from your server.
11. Now proceed to update your custom templates with any new or changed files in the version you've upgraded to.
12. Finally, clear your browser cache or perform a hard refresh (Ctrl + F5) and delete the contents of the template cache directory (usually called templates_c) to ensure you see the new templates.

NOTE: If you need to upgrade WHMCS license type, please reach out to our Billing/Sales team via Live Chat or billing@namecheap.com email address.

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