How to transfer a domain from Wild West Domains

When a domain is transferred the name servers associated with the domain will stay the same (e.g., and However, as the domain is no longer with the Old Registrar, the Old Registrar’s name servers will stop responding to any queries for your domain. This causes downtime until you switch your domain to our DNS. Check out how to reduce downtime in this case in this Knowledgebase article.

: If you are using a third party DNS like your hosting company, the domain transfer will not cause any downtime issues (as the DNS server settings will not change during the transfer).

Before submitting a transfer request with us please obtain Auth/EPP code (if applicable) from Wild West Domains, make sure that the domain is unlocked and contact information associated with the domain is valid and up-to-date.

1. How to unlock your domain with Wild West Domains

To Lock or Unlock an Active Domain Name

  1. Log in to your account at
  2. Next to Domains, click Launch.
  3. Select the domain name(s) you want to modify.
  4. Click Locking.
  5. To lock the domain(s), select Lock domains.
    To unlock the domain(s), deselect Lock domains.
  6. Click OK twice.

To Unlock an Expired Domain Name

  1. Log in to your account at
  2. Next to Domains, click Launch.
  3. From Domains, select Recover Expired Domains.
  4. Select the domain name you want to unlock.
  5. Click Locking.
  6. Clear Lock domains, and then click OK.

NOTE: Wild West domains automatically lock domain names 30 days after unlocking.

2. How to obtain Auth/EPP code from Wild West Domains

To transfer a .com, .net, .org, .info, .biz, .us, .cc, or .in domain names, obtain the authorization code from Wild West Domains:

  1. In the My Products section, click "Domains".
  2. Click the domain for which you want to retrieve the authorization code.
  3. In the Authorization Code field, click the "Send by Email" hyperlink.
  4. Click OK.
  5. Click OK again.

To transfer a .UK domain name, please contact Wild West Domains at +1 (480) 624-2500, and ask them to change the domain’s IPS tag to ENOM.

Transfers of TLDs other than those named above do not require any codes or tags.

3. Contact information check

Before starting transferring your domain name, please verify that the Administrative contact information (especially the email address) is up-to-date at Wild West Domains – you will need to approve verification email that is sent to that address.

NOTE: Wild West Domains consider any changes to the Registrant contact information to be an "internal transfer" and will reject any transfer requests for 60 days after changes to the Registrant contact information. So, we recommend that you leave Registrant contact information untouched at Wild West Domains.

To update the Administrative contact at Wild West Domains
  1. Log on to your account at
  2. Navigate to the contact information for the domain name you want to transfer.
  3. Update the Administrative contact information if necessary.

If you have privacy protection enabled, please disable it before submitting the transfer in order to be able to receive transfer verification email.

If you are using Domains By Proxy Service, you will need to cancel it by following these instructions:

  1. Go to and login to your account (the login details are not the same as for your Wild West Domains account. Look for the email sent by for the login details)
  2. Select a check box next to the domain name(s) you need to disable privacy protection for
  3. Click Cancel Selected, or click on the cancellation icon next to the domain name
  4. In "Confirm" window click OK


We welcome your comments, questions, corrections and additional information relating to this article. Your comments may take some time to appear. Please be aware that off-topic comments will be deleted.

If you need specific help with your account, feel free to contact our Support Team. Thank you.

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