How to order Namecheap Private Email

If you would like to try out our Private Email service, please do the following to order a new subscription:

1. Sign in to your Namecheap account.

2. Navigate to Email menu or follow this link:



3. Select a package and click on Get Email:



4.On the next step you will be prompted to enter the domain name you order the subscription for:



There are 3 options to enter a domain:
  1. Purchase a new domain – for cases where your domain name is not yet registered.
  2. Use a domain I own with Namecheap – for cases where you already have a domain registered with us.
  3. Use a domain I own from another registrar – for cases where your domain is registered with another company.
Please select the option that applies to your domain and click Continue. Afterward, follow the steps for the chosen option.

4.1 Purchase a new domain

Enter the domain name you would like to register and wait for a few seconds:



If you receive a message stating that the domain is unavailable, please choose a different domain name:



Once you see the message "Your domain is available," click Add New Domain to Cart. Then, click Continue and proceed to step 5:



4.2. Use a domain I own with Namecheap

Once you select this option, you will see a list of domains registered with Namecheap. Choose the domain you want to use for your Private Email subscription and click Select to the right of the domain name:



Once the button changes to Selected, click Continue and proceed to step 5:



4.3. Use a domain I own from another registrar

Enter the domain name registered with another registrar, click Use This Domain, then click Continue and proceed to step 5.



NOTE: Please note in order for the subscription purchased for the domain registered with another registrar to be active and ready for use, you should verify your ownership of the domain. Here is an article on how to do so.

5. Now you need to configure the number of mailboxes. Click on Add to Cart to proceed to the checkout:


Once the order is confirmed and the subscription is purchased, you will be redirected to the Subscription management page where the Create mailboxes option is located:


NOTE 1: Each plan has a certain number of mailboxes by default, but it is possible to order additional ones. Alias is a virtual mailbox, that will be forwarding all emails to the existing mailbox. You cannot respond to an email using alias address.

NOTE 2: It is not possible to order more than one free trial subscription for the same domain name.

NOTE 3: Pro and Ultimate trial plans can be ordered by one Namecheap user only once.


That's it!

              
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