{"/api/v1/ncpl/currencies/getAll":{"body":[{"Name":"U.S. Dollar","Code":"USD","Symbol":"$","Separator":".","Culture":"en-US"},{"Name":"Euro","Code":"EUR","Symbol":"€","Separator":",","Culture":"en-US"},{"Name":"British Pound","Code":"GBP","Symbol":"£","Separator":".","Culture":"en-US"},{"Name":"Canadian Dollars","Code":"CAD","Symbol":"C$","Separator":".","Culture":"en-US"},{"Name":"Australian Dollars","Code":"AUD","Symbol":"A$","Separator":".","Culture":"en-US"},{"Name":"Indian Rupees","Code":"INR","Symbol":"Rs","Separator":".","Culture":"en-US"},{"Name":"China Yuan RMB","Code":"CNY","Symbol":"¥","Separator":".","Culture":"en-US"}],"status":200,"statusText":"OK"},"/api/v1/ncpl/cart/user/getShoppingCartSummary:\"{\\\"finalTotalOnly\\\":true}\"":{"body":null,"status":200,"statusText":"OK"},"/api/v1/ncpl/usermanagement/uiuser/getHeaderUserInfo:\"{\\\"hideSupportPin\\\":true}\"":{"body":{"__ctxId":"14C624CF8E8A405CB445241FDF9D96CB","__isError":true,"__errorType":"Nc.Platform.Abstractions.UnauthorizedException","Http_WWW_Authenticate":"Bearer","StatusCode":"Unauthorized","LogLevel":3,"Message":"","InnerException":null,"HelpLink":null,"Source":"Nc.Security.Middleware"},"status":401,"statusText":"Unauthorized"}}
Contact us
Submit TicketLive ChatReport Abuse
Your Cart
Subtotal
$0.00
View Cart
$USD
$ U.S. Dollar€ Euro£ British PoundC$ Canadian DollarsA$ Australian DollarsRs Indian Rupees¥ China Yuan RMBMore Info
 
{"/api/v1/ncpl/simplekb/getarticle:\"{\\\"articleId\\\":10351,\\\"categoryId\\\":205}\"":{"body":{"Id":10351,"FriendlyId":"","ArticleTypeId":0,"Title":"Initial FTP configuration on VPS/Dedicated servers","ArticleName":"Initial FTP configuration on VPS/Dedicated servers","ArticleSummary":null,"PreponedSummary":false,"Approved":true,"Body":"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","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"2022-12-05T16:29:18.0000000","LiveDateTime":"1754-02-02T00:00:00.0000000","CreatedDateTime":"2020-12-22T14:12:20.0000000","ApprovalDatetime":"2020-12-22T14:20:54.0000000","RequestCount":18517,"MarkedAsNew":false,"MarkedAsFeatured":false,"RatingValue":0,"CategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":12,"CategoryName":"Hosting"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":205,"CategoryName":"FTP questions"}],"AssociatedCategories":[{"CategoryId":205,"CategoryName":"FTP questions","CategoryDisplayName":"HostingFTP questions"}],"AssociatedTags":[{"TagId":72,"Tag":" cpanel"},{"TagId":1686,"Tag":"ftp"},{"TagId":19233,"Tag":" vps"},{"TagId":28448,"Tag":" nano"},{"TagId":66868,"Tag":" dedicated servers"},{"TagId":80738,"Tag":" failed to retrieve directory "},{"TagId":80739,"Tag":" connection timed out"}],"RelatedArticles":[],"AssociatedMedias":[],"PreferredCategoryId":0,"RootParentCategoryName":"","RootParentCategoryId":0},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategorybycategoryid:\"{\\\"categoryId\\\":205}\"":{"body":{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryDto","ParentCategoryId":12,"Parent_Category_Name":"Hosting","FriendlyId":null,"ApprovedYN":true,"TreatAsTopicYN":false,"CreatedDateTime":"02/01/2012 23:43:02","CurrentCategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":12,"CategoryName":"Hosting"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":205,"CategoryName":"FTP questions"}],"RelatedCategories":[],"AssociatedArticles":[{"ArticleId":9523,"Title":"How to create an FTP account","ArticleName":"How to create an FTP account","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"09/25/2024"},{"ArticleId":10042,"Title":"How to set up WinSCP","ArticleName":"How to set up WinSCP","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/10/2018"},{"ArticleId":10351,"Title":"Initial FTP configuration on VPS/Dedicated servers","ArticleName":"Initial FTP configuration on VPS/Dedicated servers","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/05/2022"},{"ArticleId":188,"Title":"How to access an account via FTP","ArticleName":"How to access an account via FTP","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/03/2025"},{"ArticleId":182,"Title":"What permissions should be used for uploading files?","ArticleName":"What permissions should be used for uploading files?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"09/03/2017"},{"ArticleId":400,"Title":"File permissions","ArticleName":"File permissions","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"11/11/2024"},{"ArticleId":1279,"Title":"How to set up FileZilla","ArticleName":"How to set up FileZilla","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"09/25/2024"},{"ArticleId":9620,"Title":"How to set up Web Disk on Windows 7","ArticleName":"How to set up Web Disk on Windows 7","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/22/2021"},{"ArticleId":1282,"Title":"How to set up Cyberduck","ArticleName":"How to set up Cyberduck","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/09/2021"},{"ArticleId":9378,"Title":"How to set up iWeb","ArticleName":"How to set up iWeb","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/20/2021"},{"ArticleId":9547,"Title":"How to set up Adobe Muse","ArticleName":"How to set up Adobe Muse","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/20/2021"},{"ArticleId":1364,"Title":"How to set up Dreamweaver","ArticleName":"How to set up Dreamweaver","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/16/2021"},{"ArticleId":1281,"Title":"How to set up CoreFTP Client","ArticleName":"How to set up CoreFTP Client","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/28/2020"},{"ArticleId":9757,"Title":"How to set up CuteFTP","ArticleName":"How to set up CuteFTP","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/09/2021"},{"ArticleId":1283,"Title":"Table of the most frequent errors in FTP clients","ArticleName":"Table of the most frequent errors in FTP clients","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"08/17/2018"}],"AssociatedTags":[],"CategoryId":205,"CategoryName":"FTP questions"},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategories:\"{\\\"parentCategoryId\\\":0,\\\"getTree\\\":true}\"":{"body":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/cloud-red.png","ShortDesc":"","CategoryId":2228,"CategoryName":"Apps","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2298,"CategoryName":"Site Maker"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"Google Workspace (formerly G Suite)"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/easywp-red.png","ShortDesc":"","CategoryId":2239,"CategoryName":"EasyWP","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2280,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2279,"CategoryName":"General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2281,"CategoryName":"WordPress Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2282,"CategoryName":"Plugins and Themes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2284,"CategoryName":"WordPress Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2285,"CategoryName":"SFTP and Database access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2286,"CategoryName":"Domains questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2288,"CategoryName":"Billing questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2287,"CategoryName":"SSL questions"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2254,"CategoryName":"Domains How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2255,"CategoryName":"Hosting How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2257,"CategoryName":"Sales & Payments How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2258,"CategoryName":"cPanel Email How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2262,"CategoryName":"EasyWP How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://download.namecheap.com/assets/img/domainvault-red@2x.png","ShortDesc":"","CategoryId":2289,"CategoryName":"Domain Vault","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2290,"CategoryName":"CSR code"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2291,"CategoryName":"Webuzo questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2292,"CategoryName":"Browser Extensions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2293,"CategoryName":"Automated SSL management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2298,"CategoryName":"Site Maker"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/support-red.png","ShortDesc":"","CategoryId":5,"CategoryName":"General & Support","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2274,"CategoryName":"General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2280,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2279,"CategoryName":"General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/savings-red.png","ShortDesc":"","CategoryId":2200,"CategoryName":"Checkout & Billing","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2270,"CategoryName":"Routers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2281,"CategoryName":"WordPress Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2282,"CategoryName":"Plugins and Themes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2272,"CategoryName":"TV"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/reseller-red.png","ShortDesc":"","CategoryId":34,"CategoryName":"Domains","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Namecheap Market"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2278,"CategoryName":"Handshake TLDs"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/protection-red.png","ShortDesc":"","CategoryId":37,"CategoryName":"Domain Privacy Protection","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2273,"CategoryName":"Gaming Consoles"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2284,"CategoryName":"WordPress Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2285,"CategoryName":"SFTP and Database access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2268,"CategoryName":"macOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/status-red.png","ShortDesc":"","CategoryId":2209,"CategoryName":"Domain Transfers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/server-red.png","ShortDesc":"","CategoryId":12,"CategoryName":"Hosting","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2291,"CategoryName":"Webuzo questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2269,"CategoryName":"iOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2286,"CategoryName":"Domains questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2288,"CategoryName":"Billing questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2271,"CategoryName":"Linux"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/email-red.png","ShortDesc":"","CategoryId":93,"CategoryName":"Email service","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Namecheap Market"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2266,"CategoryName":"Windows"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2287,"CategoryName":"SSL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2267,"CategoryName":"Android"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/security-red.png","ShortDesc":"","CategoryId":14,"CategoryName":"SSL Certificates","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2290,"CategoryName":"CSR code"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2293,"CategoryName":"Automated SSL management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/performance-red.png","ShortDesc":"","CategoryId":9,"CategoryName":"My Account","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2278,"CategoryName":"Handshake TLDs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/affiliates-red.png","ShortDesc":"","CategoryId":55,"CategoryName":"Affiliates","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/tools-red.png","ShortDesc":"","CategoryId":2211,"CategoryName":"API & Resellers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/timer-red.png","ShortDesc":"","CategoryId":2212,"CategoryName":"Legacy Products","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/premiumdns-red.png","ShortDesc":"","CategoryId":2231,"CategoryName":"PremiumDNS","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://static.nc-img.com/live-resource/icons/knowledgebase/fastVPN_icon-150px.png","ShortDesc":"","CategoryId":2265,"CategoryName":"FastVPN","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2292,"CategoryName":"Browser Extensions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2274,"CategoryName":"General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2270,"CategoryName":"Routers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2272,"CategoryName":"TV"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2273,"CategoryName":"Gaming Consoles"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2268,"CategoryName":"macOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2269,"CategoryName":"iOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2271,"CategoryName":"Linux"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2266,"CategoryName":"Windows"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2267,"CategoryName":"Android"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}],"status":200,"statusText":"OK"}}

Initial FTP configuration on VPS/Dedicated servers

If you have just purchased a new VPS with cPanel pre-installed, you may find that you are unable to access any of your cPanels via FTP.

After entering the correct login details, your FTP client will log in successfully, however, the connection will time-out during the directory listing:


This is a typical error on a brand-new installation of cPanel, which is caused by a conflict in the configuration of the FTP server and CSF firewall.

The FTP server is configured to use ports between 49152 and 65534 for data transmission. These ports are blocked by default in CSF.

There are two modifications you need to make the FTP connection work properly:

1. Change the PassivePortRange of your Pure-FTPd server from 49152 - 65534 to something smaller, as it is not secure to open such a wide range of ports.
2. Open this smaller range of ports in TCP_IN setting in CSF.

Here is a step-by-step example of such a configuration. We will use port range 30000 - 31000 in our example and use the nano text editor. However, you are free to select any port range and file editor you prefer.

1. Log into your server via SSH as the root user.

2. Open /etc/pure-ftpd.conf in nano using the following command:

nano /etc/pure-ftpd.conf

3. Press [Ctrl] + [W] to switch to the Search mode. A "Search: " prompt should appear at the bottom:


Type in "PassivePortRange" and press Enter.

Delete the "49152 65534" numbers on the line and type in "30000 31000" instead.
Press [Ctrl] + [O] ("File Name to Write: /etc/pure-ftpd.conf" prompt will appear) and then Enter to save the changes.
Press [Ctrl] + [X] to close the editor.

4. Open /etc/csf/csf.conf for editing using:

nano /etc/csf/csf.conf

Press [Ctrl] + [W] to switch to the Search mode.
Type in "TCP_IN" and press Enter.
Depending on the width of your terminal, the "TCP_IN=" line can be too long to fit the screen. In this case, it will be marked with "$" on the right end.


Scroll all the way to the right and add "30000:31000", separating it by a comma as shown on the following screenshot:


Press [Ctrl] + [O] and then Enter to save the changes.
Press [Ctrl] + [X] to close the editor.

5. Restart pure-ftpd server to apply the changes in the configuration file using the command:

service pure-ftpd restart

6. Restart CSF server to apply the changes in its configuration file as well using the command:

csf -r


Now, you should be able to access your server via FTP without any issues.


That's it!

Updated
Viewed
18517 times
 
{}

Need help? We're always here for you.

Go to Live Chat page
 
{}
notmyip