Is there any downtime when I change between Shared Hosting plans and/or Reseller Hosting plans?

{"/api/v1/ncpl/currencies/getAll":{"body":[{"Name":"U.S. Dollar","Code":"USD","Symbol":"$","Separator":".","Culture":"en-US"},{"Name":"Euro","Code":"EUR","Symbol":"€","Separator":",","Culture":"en-US"},{"Name":"British Pound","Code":"GBP","Symbol":"£","Separator":".","Culture":"en-US"},{"Name":"Canadian Dollars","Code":"CAD","Symbol":"C$","Separator":".","Culture":"en-US"},{"Name":"Australian Dollars","Code":"AUD","Symbol":"A$","Separator":".","Culture":"en-US"},{"Name":"Indian Rupees","Code":"INR","Symbol":"Rs","Separator":".","Culture":"en-US"},{"Name":"China Yuan RMB","Code":"CNY","Symbol":"¥","Separator":".","Culture":"en-US"}],"status":200,"statusText":"OK"},"/api/v1/ncpl/cart/user/getShoppingCartSummary:\"{\\\"finalTotalOnly\\\":true}\"":{"body":null,"status":200,"statusText":"OK"},"/api/v1/ncpl/usermanagement/uiuser/getHeaderUserInfo:\"{\\\"hideSupportPin\\\":true}\"":{"body":{"__ctxId":"D0050DD0F392491AB7035CA6E3AC9BFB","__isError":true,"__errorType":"Nc.Platform.Abstractions.UnauthorizedException","Http_WWW_Authenticate":"Bearer","StatusCode":"Unauthorized","LogLevel":3,"Message":"","InnerException":null,"HelpLink":null,"Source":"Nc.Security.Middleware"},"status":401,"statusText":"Unauthorized"}}

{"/api/v1/ncpl/simplekb/getarticle:\"{\\\"articleId\\\":10231,\\\"categoryId\\\":21}\"":{"body":{"Id":10231,"FriendlyId":"","ArticleTypeId":0,"Title":"Is there any downtime when I change between Shared Hosting plans and/or Reseller Hosting plans?","ArticleName":"Is there any downtime when I change between Shared Hosting plans and/or Reseller Hosting plans?","ArticleSummary":null,"PreponedSummary":false,"Approved":true,"Body":"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","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"2025-05-09T08:16:29.0000000","LiveDateTime":"1754-02-02T00:00:00.0000000","CreatedDateTime":"2020-06-05T14:08:57.0000000","ApprovalDatetime":"2020-06-05T11:34:28.0000000","RequestCount":47071,"MarkedAsNew":false,"MarkedAsFeatured":false,"RatingValue":0,"CategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":2200,"CategoryName":"Checkout & Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":21,"CategoryName":"Hosting Billing"}],"AssociatedCategories":[{"CategoryId":48,"CategoryName":"VPS","CategoryDisplayName":"HostingVPS"},{"CategoryId":2188,"CategoryName":"Dedicated Server","CategoryDisplayName":"HostingDedicated Server"},{"CategoryId":21,"CategoryName":"Hosting Billing","CategoryDisplayName":"Checkout & BillingHosting Billing"}],"AssociatedTags":[{"TagId":1152,"Tag":" web hosting"}],"RelatedArticles":[{"ArticleId":9979,"PreferedCategoryId":48,"ArticleTypeId":0,"ArticleName":"What operating systems are available with a VPS/Dedicated Server","ArticleTypeName":null,"Title":"What operating systems are available with a VPS/Dedicated Server","LiveDateTime":null,"ModifiedDateTime":"10/17/2025","MarkedAsNew":false,"MarkedAsFeatured":false},{"ArticleId":86,"PreferedCategoryId":21,"ArticleTypeId":0,"ArticleName":"How do I change the service plan for my hosting package?","ArticleTypeName":null,"Title":"How do I change the service plan for my hosting package?","LiveDateTime":null,"ModifiedDateTime":"05/09/2025","MarkedAsNew":false,"MarkedAsFeatured":false}],"AssociatedMedias":[],"PreferredCategoryId":0,"RootParentCategoryName":"","RootParentCategoryId":0},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategorybycategoryid:\"{\\\"categoryId\\\":21}\"":{"body":{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryDto","Description":"VGhpcyBzZWN0aW9uIGFuc3dlcnMgY29tbW9uIGJpbGxpbmcgcXVlc3Rpb25zLCBjb3ZlcnMgYmlsbGluZyBwb2xpY2llcyBhbmQgcHJvdmlkZXMgaW5zdHJ1Y3Rpb25zIGZvciBjb21tb24gYmlsbGluZyBwcm9jZWR1cmVzIGZvciBOYW1lY2hlYXAgaG9zdGluZyBhY2NvdW50cy48YnIgLz4=","ParentCategoryId":2200,"Parent_Category_Name":"Checkout & Billing","FriendlyId":null,"ApprovedYN":true,"TreatAsTopicYN":false,"CreatedDateTime":"12/13/2007 08:20:21","CurrentCategoryPaths":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":1,"CategoryId":2200,"CategoryName":"Checkout & Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryPathDto","Level":2,"CategoryId":21,"CategoryName":"Hosting Billing"}],"RelatedCategories":[],"AssociatedArticles":[{"ArticleId":9820,"Title":"How can I order a WHMCS license?","ArticleName":"How can I order a WHMCS license?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"02/17/2025"},{"ArticleId":10158,"Title":"cPanel Tier pricing for VPS/Dedicated servers","ArticleName":"cPanel Tier pricing for VPS/Dedicated servers","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/18/2025"},{"ArticleId":10231,"Title":"Is there any downtime when I change between Shared Hosting plans and/or Reseller Hosting plans?","ArticleName":"Is there any downtime when I change between Shared Hosting plans and/or Reseller Hosting plans?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/09/2025"},{"ArticleId":10567,"Title":"Hosting packages life cycle","ArticleName":"Hosting packages life cycle","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/01/2022"},{"ArticleId":10601,"Title":"Webuzo Tier pricing for VPS/Dedicated servers","ArticleName":"Webuzo Tier pricing for VPS/Dedicated servers","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/07/2025"},{"ArticleId":9165,"Title":"Invoicing & Suspension","ArticleName":"Invoicing & Suspension","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"07/18/2023"},{"ArticleId":134,"Title":"What is your money-back policy?","ArticleName":"What is your money-back policy?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/09/2025"},{"ArticleId":86,"Title":"How do I change the service plan for my hosting package?","ArticleName":"How do I change the service plan for my hosting package?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/09/2025"},{"ArticleId":9348,"Title":"What are my upgrade options if Business SSD disk space is insufficient?","ArticleName":"What are my upgrade options if Business SSD disk space is insufficient?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/18/2024"},{"ArticleId":103,"Title":"Is it possible to get more bandwidth/space/memory for my Shared or Reseller plan?","ArticleName":"Is it possible to get more bandwidth/space/memory for my Shared or Reseller plan?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"10/06/2020"},{"ArticleId":100,"Title":"If I wish to host an additional domain, how much would it cost?","ArticleName":"If I wish to host an additional domain, how much would it cost?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/07/2025"},{"ArticleId":89,"Title":"How do I order a dedicated IP?","ArticleName":"How do I order a dedicated IP?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/26/2024"},{"ArticleId":83,"Title":"How do I change my billing cycle?","ArticleName":"How do I change my billing cycle?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"06/26/2024"},{"ArticleId":170,"Title":"How do I cancel my hosting account?","ArticleName":"How do I cancel my hosting account?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"02/19/2025"},{"ArticleId":9197,"Title":"How can I reactivate my canceled hosting package?","ArticleName":"How can I reactivate my canceled hosting package?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/09/2025"},{"ArticleId":9195,"Title":"How to pay for a hosting package if I'm not its owner?","ArticleName":"How to pay for a hosting package if I'm not its owner?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"05/09/2025"},{"ArticleId":9204,"Title":"Do you include VAT in your prices?","ArticleName":"Do you include VAT in your prices?","LiveDateTime":"02/02/1754 00:00:00","NewTillDate":null,"FeaturedTillDate":null,"ModifiedDateTime":"12/20/2023"}],"AssociatedTags":[{"TagId":8,"Tag":"web hosting"}],"CategoryId":21,"CategoryName":"Hosting Billing"},"status":200,"statusText":"OK"},"/api/v1/ncpl/simplekb/getcategories:\"{\\\"parentCategoryId\\\":0,\\\"getTree\\\":true}\"":{"body":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/cloud-red.png","ShortDesc":"","CategoryId":2228,"CategoryName":"Apps","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2298,"CategoryName":"Site Maker"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"Google Workspace (formerly G Suite)"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/easywp-red.png","ShortDesc":"","CategoryId":2239,"CategoryName":"EasyWP","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2280,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2279,"CategoryName":"General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2281,"CategoryName":"WordPress Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2282,"CategoryName":"Plugins and Themes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2284,"CategoryName":"WordPress Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2285,"CategoryName":"SFTP and Database access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2286,"CategoryName":"Domains questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2288,"CategoryName":"Billing questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2287,"CategoryName":"SSL questions"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2251,"CategoryName":"Supersonic CDN"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2254,"CategoryName":"Domains How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2255,"CategoryName":"Hosting How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2257,"CategoryName":"Sales & Payments How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2258,"CategoryName":"cPanel Email How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2253,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2262,"CategoryName":"EasyWP How-To"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://download.namecheap.com/assets/img/domainvault-red@2x.png","ShortDesc":"","CategoryId":2289,"CategoryName":"Domain Vault","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2290,"CategoryName":"CSR code"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2291,"CategoryName":"Webuzo questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2292,"CategoryName":"Browser Extensions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2293,"CategoryName":"Automated SSL management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2298,"CategoryName":"Site Maker"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/support-red.png","ShortDesc":"","CategoryId":5,"CategoryName":"General & Support","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2228,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":177,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2274,"CategoryName":"General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2280,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2279,"CategoryName":"General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/savings-red.png","ShortDesc":"","CategoryId":2200,"CategoryName":"Checkout & Billing","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":7,"CategoryName":"Billing FAQ"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2201,"CategoryName":"Domains Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":21,"CategoryName":"Hosting Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2270,"CategoryName":"Routers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2281,"CategoryName":"WordPress Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2282,"CategoryName":"Plugins and Themes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2272,"CategoryName":"TV"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":71,"CategoryName":"SSL Certificates Billing"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/reseller-red.png","ShortDesc":"","CategoryId":34,"CategoryName":"Domains","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2232,"CategoryName":"DNSSEC"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2234,"CategoryName":"Google Workspace (formerly G Suite)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2237,"CategoryName":"Host records setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":46,"CategoryName":"Domain Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":10,"CategoryName":"DNS Questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":11,"CategoryName":"Dynamic DNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Namecheap Market"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2278,"CategoryName":"Handshake TLDs"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":35,"CategoryName":"Registrations"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/protection-red.png","ShortDesc":"","CategoryId":37,"CategoryName":"Domain Privacy Protection","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2200,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2177,"CategoryName":"Private Email"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2207,"CategoryName":"Renewal questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2273,"CategoryName":"Gaming Consoles"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2284,"CategoryName":"WordPress Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2285,"CategoryName":"SFTP and Database access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2268,"CategoryName":"macOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/status-red.png","ShortDesc":"","CategoryId":2209,"CategoryName":"Domain Transfers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":8,"CategoryName":"Transfer Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":83,"CategoryName":"Transfer to Namecheap"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":84,"CategoryName":"Transfer to another provider"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2209,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":219,"CategoryName":"Canceled Transfers"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":36,"CategoryName":"Domains with extended attributes"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/server-red.png","ShortDesc":"","CategoryId":12,"CategoryName":"Hosting","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2219,"CategoryName":"PHP Configuration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2225,"CategoryName":"SEO"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2252,"CategoryName":"InterWorx questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2291,"CategoryName":"Webuzo questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":27,"CategoryName":"Getting Started"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":22,"CategoryName":"Hosting Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":29,"CategoryName":"cPanel questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2182,"CategoryName":"cPanel: Software Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2187,"CategoryName":"cPanel: WordPress"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2210,"CategoryName":"cPanel Add-ons"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":48,"CategoryName":"VPS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2188,"CategoryName":"Dedicated Server"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2269,"CategoryName":"iOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2286,"CategoryName":"Domains questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2288,"CategoryName":"Billing questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2271,"CategoryName":"Linux"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":30,"CategoryName":"WHM questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":51,"CategoryName":"FreeDNS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/email-red.png","ShortDesc":"","CategoryId":93,"CategoryName":"Email service","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2216,"CategoryName":"Spam Protection"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2226,"CategoryName":"Email Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2260,"CategoryName":"Private Email Contacts and Calendars Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2179,"CategoryName":"Private Email: General Information"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2215,"CategoryName":"Private Email: Mailbox Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2214,"CategoryName":"Email Forwarding"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2176,"CategoryName":"Private Email: DNS Settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2178,"CategoryName":"Private Email: Webmail Features"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2175,"CategoryName":"Private Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2171,"CategoryName":"Private Email: Active Sync (Exchange) Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":31,"CategoryName":"cPanel Email FAQs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":32,"CategoryName":"DNS settings"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":15,"CategoryName":"Namecheap Market"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2186,"CategoryName":"cPanel Email: Client Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2266,"CategoryName":"Windows"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2239,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2287,"CategoryName":"SSL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2267,"CategoryName":"Android"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2208,"CategoryName":"3rd Party Services Setup"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":93,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2204,"CategoryName":"Private Email: Video Overview"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/security-red.png","ShortDesc":"","CategoryId":14,"CategoryName":"SSL Certificates","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2217,"CategoryName":"Renewal"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2218,"CategoryName":"cPanel SSL Plugin"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2221,"CategoryName":"Multi-Domain SSL Certificates"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2222,"CategoryName":"Cancellation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2223,"CategoryName":"Browser errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2224,"CategoryName":"Site Seal, Logo"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2238,"CategoryName":"SSL installation errors"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2290,"CategoryName":"CSR code"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2293,"CategoryName":"Automated SSL management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":38,"CategoryName":"SSL General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":67,"CategoryName":"Activation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":68,"CategoryName":"Validation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":69,"CategoryName":"Installation"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":14,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":70,"CategoryName":"Reissuance"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":true,"Description":"","ImageUrl":"/assets/img/pictograms/150/performance-red.png","ShortDesc":"","CategoryId":9,"CategoryName":"My Account","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":45,"CategoryName":"Account Security"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":43,"CategoryName":"Profile Management"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":9,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":44,"CategoryName":"Account Access"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":34,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2278,"CategoryName":"Handshake TLDs"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":103,"CategoryName":"LVE (CloudLinux)"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/affiliates-red.png","ShortDesc":"","CategoryId":55,"CategoryName":"Affiliates","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":89,"CategoryName":"SSH Access"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/tools-red.png","ShortDesc":"","CategoryId":2211,"CategoryName":"API & Resellers","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2227,"CategoryName":"SSL Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2229,"CategoryName":"Hosting Resellers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":63,"CategoryName":"Namecheap API"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2211,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2196,"CategoryName":"WHMCS module for SSL"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/timer-red.png","ShortDesc":"","CategoryId":2212,"CategoryName":"Legacy Products","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":205,"CategoryName":"FTP questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2180,"CategoryName":"MySQL questions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2199,"CategoryName":"Hosting Migration"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"/assets/img/pictograms/150/premiumdns-red.png","ShortDesc":"","CategoryId":2231,"CategoryName":"PremiumDNS","SubCategories":[]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2194,"CategoryName":"Tips & Tricks"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":0,"TreatAsTopicYN":false,"Description":"","ImageUrl":"https://static.nc-img.com/live-resource/icons/knowledgebase/fastVPN_icon-150px.png","ShortDesc":"","CategoryId":2265,"CategoryName":"FastVPN","SubCategories":[{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2292,"CategoryName":"Browser Extensions"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2274,"CategoryName":"General"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2270,"CategoryName":"Routers"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2272,"CategoryName":"TV"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2273,"CategoryName":"Gaming Consoles"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2268,"CategoryName":"macOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2269,"CategoryName":"iOS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2271,"CategoryName":"Linux"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2266,"CategoryName":"Windows"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":2265,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":2267,"CategoryName":"Android"}]},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":239,"CategoryName":"WHMCS"},{"__type":"Nc:SimpleKB:Abstractions:Dtos:CategoryItemDto","ParentCategoryId":12,"TreatAsTopicYN":false,"Description":"","ImageUrl":"","ShortDesc":"","CategoryId":33,"CategoryName":"SSL Installation"}],"status":200,"statusText":"OK"}}

Upgrades or downgrades between our Stellar Shared Hosting plans involve data transfer between servers.

Depending on the destination plan and your current server, upgrading from an outdated Shared Hosting plan to one of our Stellar Shared Hosting plans will most likely include data transfer as well.

Unless a change in datacenter is requested, upgrades or downgrades between the Reseller Hosting plans do not involve data transferring. Therefore, there isn't any service interruption.

Data Transfer

With an average account that complies with our Acceptable Use Policy (AUP) in terms of disk space and inode usage, a data transfer typically takes several hours. With a datacenter change, however, it usually takes longer to migrate the same account.

While the data transfer is in progress, please adhere to the following:

No changes should be made to your hosting account, as they will not be reflected afterward.
Your website(s) may show the temporary message: "This account is currently being transferred to another server. Please try later." Until the data transfer is complete and the domain name system (DNS) settings are properly updated and propagated, this message will be shown.
You may experience inconsistency with email delivery due to the complex changes in your account configuration.

Our Billing Team will happily provide you with the approximate transfer time and schedule the migration for a more convenient time if required.

Tip: To speed up the data transfer, please consider reducing the disk space and inode usage by removing any unnecessary data beforehand.

Downtime

Downtime refers to the amount of time your website will be unavailable during the migration process.

This downtime mostly depends on your domain name system (DNS) settings. As soon as the data transfer is complete, our technicians will provide you all the necessary details and instructions via the submitted ticket, promptly resolving any issues that may arise.

To finalize the migration process and minimize downtime, some actions may be required from you after the transfer.

For domain names pointed to our WebHosting DNS (dns1.namecheaphosting.com | dns2.namecheaphosting.com), please review the following:

You don't need to update nameservers after the migration.
Until the DNS zone is automatically synchronized (within 5 to 30 minutes after the migration), your website(s) will be unavailable.

For domain names pointed to other nameservers, please review the following:

You will need to manually update the domain(s) DNS settings with the new IP address as soon as possible.
The IP address update will trigger DNS propagation. Depending on your DNS provider, the propagation time varies (about 30 minutes for our BasicDNS and PremiumDNS.
Until the above is completed, your website(s) may be unavailable.

Note: Due to the specific server configuration of the business hosting providers, downtime might be significantly extended until our technicians can manually update the transferred hosting account.

If you have any further questions or concerns, please reach out to our Billing/Sales team via Live Chat or billing@namecheap.com email address.

Associated articles

What operating systems are available with a VPS/Dedicated Server

How do I change the service plan for my hosting package?

Updated

5/9/2025

Viewed

47071 times