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How to set up CuteFTP
Once you've downloaded and installed CuteFTP, launch the program.
Navigate to File > Connect > Connect menu:
It's possible to use the Connect icon on the tool bar:
The recommended settings are as follows:
Label: any name for this connection
Host: the server your account is hosted on
Username: your cPanel username
Password: your cPanel password
Login Method: Normal
Once the basic settings are configured, switch to Type tab. Make sure that:
1. For SFTP connection (recommended):
Protocol type: SFTP using SSH2 (Secure Shell)
Port: 21098
2. For an alternative FTP connection:
Protocol type: FTP (standard File Transfer Protocol)
Port: 21