What is the difference between your Basic and BackupDNS?

There is no performance difference between our BasicDNS and BackupDNS. Still, some domains do not support BackupDNS (the option to select BackupDNS is absent in the Nameservers section).

It is possible to add up to 150 host records on our BasicDNS and up to 100 on BackupDNS.

TTL for host records can be set to 1,5,20,30,60 minutes on BasicDNS, however, on BackupDNS you can only set it to 30 minutes.

Our BasicDNS is considered to be a primary one. When you get a domain with us, the following name servers are provided by default:

dns1.registrar-servers.com
dns2.registrar-servers.com


You can start using our BackupDNS for some domains in case of any issues with our regular DNS:

dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com


These two sets of DNS on different networks are provided for our clients to switch back and forth from when any problems arise. If you wish to switch your domain to use BackupDNS, please follow the instructions given below:

1. Sign into your Namecheap account (The Sign In option is available in the top hat of the page).

2. Select Domain List from the left sidebar and click on the Manage button next to your domain:





3. Find the Nameservers section and select the Namecheap BackupDNS option from the drop-down menu.

Important: Switching the nameservers from BasicDNS with 150 host records set to BackupDNS should erase a number of host records. So, please copy your host records somewhere before making the change.

Also, Unmasked permanent URL redirect (301) records, which are not supported on BackupDNS, will be converted into Unmasked temporary URL redirect (302).

4. Save changes using the corresponding icon:





Once the nameservers are changed, these changes are not accepted instantly all over the world. It may take up to 24 hours (more, in rare cases) for local ISPs to update their DNS caches so that everyone can see your website.

Unfortunately, this process cannot be sped up due to its automatic nature.

During DNS propagation you can use online proxy servers to make sure your website is up and running. Proxy servers allow to bypass DNS propagation.

That's it!


If you have any questions, feel free to contact our Support Team.

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