How to transfer a domain from Wild West Domains

When a domain name is transferred the name servers associated with the domain will stay the same (e.g., and However, as the domain is no longer with the Old Registrar, the Old Registrar’s name servers will stop responding to any queries for your domain. This causes downtime until you switch your domain to our DNS. Check out how to reduce downtime in this case in this Knowledgebase article.

: If you are using a third party DNS like your hosting company, the domain transfer will not cause any downtime issues (as the DNS server settings will not change during the transfer).

Before submitting a transfer request with us please obtain Auth/EPP code (if applicable) from Wild West Domains, make sure that the domain is unlocked and contact information associated with the domain is valid and up-to-date.

1. How to unlock your domain with Wild West Domains

To Lock or Unlock an Active Domain Name

  1. Log in to your account at
  2. Next to Domains, click Launch.
  3. Select the domain name(s) you want to modify.
  4. Click Locking.
  5. To lock the domain(s), select Lock domains.
    To unlock the domain(s), deselect Lock domains.
  6. Click OK twice.

To Unlock an Expired Domain Name

  1. Log in to your account at
  2. Next to Domains, click Launch.
  3. From Domains, select Recover Expired Domains.
  4. Select the domain name you want to unlock.
  5. Click Locking.
  6. Clear Lock domains, and then click OK.

NOTE: Wild West domains automatically lock domain names 30 days after unlocking.

2. How to obtain Auth/EPP code from Wild West Domains

To transfer a .com, .net, .org, .info, .biz, .us, .cc, or .in domain names, obtain the authorization code from Wild West Domains:

  1. In the My Products section, click "Domains".
  2. Click the domain for which you want to retrieve the authorization code.
  3. In the Authorization Code field, click the "Send by Email" hyperlink.
  4. Click OK.
  5. Click OK again.

To transfer a .UK domain name, please contact Wild West Domains at +1 (480) 624-2500, and ask them to change the domain’s IPS tag to NAMECHEAP-INC.

Transfers of TLDs other than those named above do not require any codes or tags.

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