Where are your datacenters located?
The datacenters are located in the USA and the United Kingdom.
Our shared hosting servers, VPS carriers and Dedicated servers are located in the PhoenixNAP datacenter (Phoenix, Arizona, USA).
A while back we have launched a set of servers in the UK. These servers are based in the Timico’s brand new datacenter close to Nottingham, in the Midlands.
It is now possible to order all shared web hosting plans in this location - Stellar, Stellar Plus, Stellar Business and Reseller packages. Note that there is an additional fee of $1/mo for the UK-based hosting as the co-location along with all related services is pricier in the UK than in the USA.
It is advised to choose a datacenter which is closer to your potential audience. So, if you are going to host a website for European audience, the UK-based datacenter would be preferable.
If you wish to transfer your existing account to another datacenter, contact our Live Chat support or submit a ticket to our Billing team.