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Experiences in building a remote working team

Jonathan C. | June 01, 2023
25 mins

Summary

Join me as I discuss how to build a team remotely, and how this has changed when in lockdown. I’ll share what I have found to be the best management techniques and which leadership style has worked for me.

Watch the trailer here.
A closed box.
Downloadable resourcesTranscript - Remote Working - Jonathan Cann

Biography

Picture of Jonathan C.

Jonathan C.

I focus on the customer, with a commercial edge, and strive to build happy teams to deliver this. With over 20 years’ experience creating and delivering customer transformational programmes across varied markets including ecommerce, mobile/telecommunications, retail finance and technology, I've worked in numerous countries within multi-national corporates and start-ups. My focus is on creating customer engagement strategies which build one single customer conversation for organisations large and small (Telefonica, Legal and General, Vodafone, Namecheap, Permanent TSB). I have now built a CRM team and a customer focus from scratch for Namecheap, include building the email marketing infrastructure, creating customer segmentation and initiating Life Time value models used throughout the business.

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