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Privacy Policy

Effective Date: 09/07/2011

Namecheap Inc. (“Namecheap.com”) respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our customer. This privacy statement discloses the privacy practices for the site www.namecheap.com.

  • We do not give third parties access to your personal information other than as outlined in this privacy policy.

  • We send email to you only if you have elected to receive it.

  • If we determine that any account with us is being used for the purpose of sending spam, we will take action to shut it down as soon as possible.

Because domain name registration information is available to the public, anyone can access it through "Whois" searches. At times, our customers may have been included within these searches. However, the spam they received does not in any way come from Namecheap.

We will never give any information about you to others without your express permission. Our site uses forms in which you give us contact information (such as your name, address, phone number, fax number, billing information and email address) so you can create an account, place orders, request information etc. We use your customer information only when it is important for us to contact you regarding functionality changes to our products, our website, new services and special offers we think you'll find valuable, and to provide customer service. If you would rather not receive this promotional information, please use the "Purpose and Newsletter" account functionality in “My Account -> Manage Profile” to change your preferences at any time. Additionally, you may follow the unsubscribe instructions contained in the newsletters you receive.

We use information gathered about you from our site statistics via log files provided by third-party tracking partners (for example, your IP address) to help diagnose problems with our server and to administer our website. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experiences more enjoyable. This is not linked to any personally identifiable information.

Our site uses cookies to keep track of your session information. We do link the information we store in cookies to personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your internet browser’s “help” file.

We also use cookies to store your username if you request to have your username remembered during login. That information will be used to pre-fill the login form at a later time. If you are referred to our website through an ad or a partner, we will store the referral information in the cookies.

The use of cookies by our partners, affiliates, tracking utility company and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our tracking utility company uses session ID cookies to help us improve our site and make your browsing and purchasing experiences more enjoyable.

Our third-party tracking utility company employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with unique identifiers, similar in function to cookies; they are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Our tracking utility company does not tie the information gathered by clear gifs to our customers’ personally identifiable information.

Our site also contains links to other third-party websites. Namecheap (www.namecheap.com) is not responsible for the privacy practices or the content of such websites. We encourage you to carefully read the privacy statement of any website you visit.

Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit SSL security to encrypt any transmissions when you provide credit card information, personal data, etc. No method of electronic storage or transmission over the internet is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@namecheap.com.

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