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Server Management

Unless manually selected at the customization page, User-Responsible is selected by default.

Customer Support Advice
?

Ask our team how to change or reset passwords, create backups, etc.

Restore Server Failure
?

If the server fails, our Tech Support will bring the server back online.

Core Software Changes
?

Refers to OS reinstallation, software version changes, etc.

Fix Server Failure Cause
?

To avoid future failure, our Tech Support will investigate the root cause of the server failing.

Initial Server Setup
Operating System
?

With Basic and Complete management, cPanel is required. Please note cPanel can only be installed on CentOS and CloudLinux.

Root Access
Reboot Access
IPMI Access
Any Hardware Issues
Popular App Support & Tuning
Monitoring
Vendor Updates
Offsite Backup

User-Responsible

FREE


Details
Customer Support Advice
?

Ask our team how to change or reset passwords, create backups, etc.

Restore Server Failure
?

If the server fails, our Tech Support will bring the server back online.

$10.00 flat rate per each restore

Core Software Changes
?

Refers to OS reinstallation, software version changes, etc.

1 hr – $20.00 flat rate

More than 1 hr – $10.00/hr

Fix Server Failure Cause
?

To avoid future failure, our Tech Support will investigate the root cause of the server failing.

1 hr – $20.00 flat rate

More than 1 hr – $10.00/hr

Initial Server Setup
Operating System
?

With Basic and Complete management, cPanel is required. Please note cPanel can only be installed on CentOS and CloudLinux.

Root Access
Reboot Access
IPMI Access
Any Hardware Issues
Popular App Support & Tuning
_
Monitoring
_
Vendor Updates
_
Offsite Backup
_

Basic

$20.00/mo


Details
Customer Support Advice
?

Ask our team how to change or reset passwords, create backups, etc.

Restore Server Failure
?

If the server fails, our Tech Support will bring the server back online.

Core Software Changes
?

Refers to OS reinstallation, software version changes, etc.

1 hr – $15.00 flat rate

More than 1 hr – $10.00/hr

Fix Server Failure Cause
?

To avoid future failure, our Tech Support will investigate the root cause of the server failing.

1 hr – FREE

2 hrs – $15.00 flat rate

More than 2 hrs – $10.00/hr

Initial Server Setup
Operating System
?

With Basic and Complete management, cPanel is required. Please note cPanel can only be installed on CentOS and CloudLinux.

CentOS, CloudLinux

Root Access
Reboot Access
IPMI Access
Any Hardware Issues
Popular App Support & Tuning
Monitoring

Proactive response when issues are detected

Vendor Updates
Offsite Backup
_

Complete

$50.00/mo

Only applies to multi-drives

Details
Customer Support Advice
?

Ask our team how to change or reset passwords, create backups, etc.

Restore Server Failure
?

If the server fails, our Tech Support will bring the server back online.

Core Software Changes
?

Refers to OS reinstallation, software version changes, etc.

Fix Server Failure Cause
?

To avoid future failure, our Tech Support will investigate the root cause of the server failing.

Initial Server Setup
Operating System
?

With Basic and Complete management, cPanel is required. Please note cPanel can only be installed on CentOS and CloudLinux.

CentOS, CloudLinux

Root Access
_

Best for Security

Reboot Access
_

Best for Security

IPMI Access
_

Best for Security

Any Hardware Issues
Popular App Support & Tuning
Monitoring

Proactive response when issues are detected

Vendor Updates
Offsite Backup

50GB weekly backup

Why choose a New Dedicated Server from Namecheap?

Features

A Dependable Datacenter

All our dedicated servers are hosted in our Tier IV Phoenix datacenter. This is an ideal environment for housing a multitude of servers as well as power, network, climate, and security systems.

An Optimized Network

We are proud to operate on a separate Cisco/Brocade-powered network, connected to Level3, Highwinds, HE, Cogent, and Integra. Private peering allows for stable connectivity as well as the ability to quickly troubleshoot in case of any malfunctioning.

Renowned Server Hardware

Our state-of-the-art Dell and Supermicro rackmount-based servers are designed for continual high performance in a datacenter environment. They feature incredibly powerful Intel processors, hot swap drive bays, enterprise-edition hard drives, and ECC RAM.

Server Management

We’re pleased to offer you a wide range of management options that will suit all your server needs. Choose from User-Responsible (where you manage everything on your own), Basic (where Namecheap manages nearly everything), or Complete (where Namecheap manages it all). If you require root access, please choose from our User-Responsible or Basic options.


Tech Specs

CPU
Intel Xeon E3-1230 v5 with 4 cores / 8 threads @ 3.4 GHz (3.8 GHz Turbo) 8 MB cacheIntel Xeon Quad Core E3-1270 v3 with 4 cores / 8 threads @ 3.5 GHz (3.9 GHz Turbo), 8 MB cacheDual Intel Xeon Quad Core E5-2620 v4 with 16 cores / 32 threads @ 2.1 GHz (3.0 GHz Turbo), 2 x 20MB cache
Motherboard
Dell PowerEdge R230 with Intel C236 ChipsetSupermicro X11SSD-FSupermicro X11SSD-F
RAM
Dual Rank LV 8GB UDIMMECC Server GradeECC Server Grade
Chassis
PowerEdge R230Supermicro 8-Sled MicrocloudSupermicro 4-Sled Quattro/FatTwin
Hard Drives
Dell Hard DrivesWD RE EnterpriseWD RE Enterprise
Network Connection
1 x 1000 Mbps (Public)1 x 1000 Mbps (Public)1 x 1000 Mbps (Public)


Frequently asked questions:

  1. Why should I choose a Dedicated Server?

    Offering optimal security and maximum bandwidth, a Dedicated Server is ideal for those who are a bit more tech-savvy (managing and configuring servers, for example) and for businesses that are resource-intensive, handling a considerable amount of daily traffic.

  2. What types of server management does Namecheap provide?

    Depending on your server needs, Namecheap offers 3 types of Server Management: User-Responsible, Basic, and Complete. As the name suggests, User-Responsible requires that the user takes full responsibility for the managing of that particular server. Basic is a type of management that is only offered to those who have operating systems CloudLinux or CentOS and a cPanel already installed. Here, core services under Basic are monitored by Namecheap with a proactive response if unexpected server failure occurs. Complete is a type of management, very similar to Basic in terms of its operating systems and cPanel, where Namecheap runs and manages the A-Z of server services, software, and its components.

  3. What is RAID Technology?

    Known as a “Redundant Array of Independent Disks,” this method combines several hard disk drives into one cohesive unit, in return combating data redundancy and improving performance. Featuring fault tolerance (basically what enables a system to continue operating even if it fails) and a higher capacity/volume, here data gets distributed in something called “RAID levels,” which depends on the specific level of redundancy and performance required. Learn more about RAID Technology here.

Want more info about New Dedicated Servers?

Visit our FAQ →


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