How to configure SiteLock on EasyWP

SiteLock is a website security and monitoring tool that eliminates cyber threats and keeps websites safe and secure.

Here you will learn how to provide SiteLock with access to your website files with EasyWP Managed WordPress Hosting. If you are configuring SiteLock for a website hosted on our Shared Hosting, please refer to this guide.

First, you need to enable SFTP access. This requires your SFTP username, password, and hostname.

NOTE: You will need to turn on SFTP access forever for SiteLock to work with EasyWP:



On the SFTP Access page, you will find the SFTP credentials to connect to the website via an SFTP client:



Once you have enabled SFTP, take these steps:

1. Log in to your SiteLock dashboard. You will be redirected to the Setup Wizard tab at once.

or

Access your SiteLock dashboard >> Overview tab >> Site Settings >> Setup Wizard:





Server Access wizard guides the setup of FTP, FTPS, or SFTP access to your hosting accounts. This access is used for SMART File Scan, SMART Database Scan, File Backup, and Database Backup.

Here you can choose the “Same Credentials” setting to supply connection credentials for all four features (SMART File Scan, SMART Database Scan, File Backup, and Database Backup) or use "Separate Credentials" for each service:





2. Fill in the configuration form with the SFTP details:



  • Connection Type: SFTP

  • Host: your SFTP hostname from EasyWP Dashboard or IP address

  • Port Number: 22

  • Username: your SFTP account username from EasyWP Dashboard

  • Password: your SFTP account password from EasyWP Dashboard

  • Transfer Speed: Normal. Also, you can select the following options:
    • 1 (normal) - Standard transfer speed

    • 2 (fast): Faster transfer speed

    • 3 (fastest): Fastest transfer speed, using multiple connections

  • Maximum Download Time: 60 minutes. Also, you can select the following options:
    • 30 minutes

    • 60 minutes

    • 90 minutes

    • 120 minutes

3. Click the Save and Continue button. After that, fill in the Website Root Directory field with "./" and save the changes:



4. Click the Save and Continue button.

Database Settings

1. Once you configure Server Access, you may go to the second step of Setup Wizard - Database Settings tab. Database Settings Wizard guides configuration of SMART Database Scan & Database Backup.

As an alternative, the settings to scan and back up the website database can be changed in the SiteLock Dashboard >> Site Settings tab >> Database Settings:



Here you need to provide the details of your website:

  • Platform: WordPress

  • Web URL: should be filled in automatically with your website URL. However, if there is no information, please enter your website URL (for example, https://www.domain.com)



2. Press the Save and Continue button to check all the provided settings by SiteLock:




Possible SiteLock errors

Sometimes you may face such an error during SiteLock configuration:



Such an issue may appear during SMART Wizard configuration using SFTP details. To test the website connectivity, SiteLock creates a test file in the root directory you choose. The inability to access the test file will cause the "Unable to verify docroot" error.

In case the document root is correct, you may click on the "Reactivate Scan" button under the error to force specified settings and finalize the SiteLock configuration.


That`s it!
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