Namecheap Private Email records for domains with third-party DNS

If you have your domain name registered elsewhere or using third-party DNS, you will need to contact your DNS provider and have Private Email DNS records set up in the domain name zone file.

Below you can see the list of the essential records to be created:

Hostname Record Type Priority Value
@ MX 10 mx1.privateemail.com
@ MX 10 mx2.privateemail.com
@ TXT
v=spf1 include:spf.privateemail.com ~all
default._domainkey TXT
should be generated and copied using this guide

NOTE: DKIM record is a mandatory entry to ensure outgoing mail works correctly. It can be generated only after a mailbox has been created.


And in this table you can find the additional records (they will not affect email delivery itself and can be skipped):

Hostname Record Type Value
mail CNAME privateemail.com
autodiscover CNAME privateemail.com
autoconfig CNAME privateemail.com


ServiceProtocolRecord TypePriorityWeightPortValue
_autodiscover_tcpSRV00443privateemail.com


NOTE: @ stands for yourdomain.com; mail, autodiscover and autoconfig stand for sub-domains mail.yourdomain.com, autodiscover.yourdomain.com and autoconfig.yourdomain.com correspondingly.


NOTE 1:In case you do not want to interrupt the functionality of current email services before the creation of mailboxes with us we have an alternative verification method that implies a TXT record adding on the side of the DNS provider. To get a value of a TXT record that needs to be added, please contact our Support Team.


What these records are needed for?

MX record (mail exchange record), is an entry in the Domain Name System that identifies the mail server that is responsible for handling e-mails for that domain name.

CNAME record (canonical name record) is a type of resource record in the Domain Name System (DNS) used to specify that a domain name is an alias for another domain, the 'canonical' domain. All information, including subdomains, IP addresses, etc., are defined by the canonical domain.

TXT record (text record) is a type of resource record in the Domain Name System (DNS) used to provide the ability to associate some arbitrary and unformatted text with a host or other name, such as human-readable information about a server, network, data center, and other accounting information.

SRV record (service record) is a specification of data in the Domain Name System defining the location, i.e. the hostname and port number, of servers for specified services.

Allow up to 30 minutes for the records to propagate and check the work of your mail service.

Once done, do not forget to create the email box as shown here.
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