No, I have not received the DCV (approval) email

For Comodo (now Sectigo) SSL certificates DCV (approval) email can be sent only to the following addresses:

  • admin@yourdomain.com
  • administrator@yourdomain.com
  • hostmaster@yourdomain.com
  • postmaster@yourdomain.com
  • webmaster@yourdomain.com

As an alternative, the DCV (approval) can be sent to a contact email address listed for the domain name in Whois. For that, you may need to disable the privacy protection tool for your domain until the SSL order is activated.

To change or resend the approval email as well as to check the progress status and take action to expedite your Certificate issue, use the convenient SSL Validation Tool.

Please contact NameCheap Live Support 24/7/365 and we will gladly resend the approval email to an address listed above.
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