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Turning the "Auto Renewal" feature ON/OFF

In order to use the Auto-renew feature, you will need to deposit the amount necessary for domain renewal or attach a card to your account.

Please check this article if you would like to add funds to your account.

To attach a card that will be used for auto-renewal, select Profile from the left sidebar >> Billing >> click on Manage in front of Payment Cards.

NOTE: Please make sure that the "Use for auto-renewal" option is chosen, otherwise the auto-renewal will not happen. You can find the detailed instructions in the "Can I use a credit card to set up auto-renewal?" article.

Currently, PayPal cannot be used to pay for automatic renewals of your services.

In order to turn On or Off the auto-renewal for your domain/WhoisGuard subscription, you should perform the following actions:

1. Sign into your Namecheap account (The Sign In option is available in the header of the page).

2. Select Domain List from the left sidebar and click on the Manage button next to your domain:


3. Toggle the corresponding buttons for Status&Validity for the domain and WhoisGuard:



The changes will be applied automatically.

NOTE:  In order to enable/disable Apps subscriptions renewal, you should go to the Apps tab in the left-side menu of your Namecheap account. Then, select Subscriptions and toggle the button to turn on/off the auto-renewal feature. To find more about Apps subscriptions renewal, you are welcome to check the "Apps purchase and renewal" article.

Also, it is possible to enable/disable the feature from the Domain List section. Just click on the caret for the domain in question, then toggle the button for the service you would like to turn On or Off the auto-renewal for:



There is an option that allows to enable auto-renew for your future purchases (services). Please note that it does not influence the auto-renew status for your existing domains and other products.

It is located at Profile settings >> Billing >> Auto-renewal:



In "Items to Auto-renew" please select the products for which you want to have auto-renew enabled during the purchase:

 

PLEASE NOTE:
This option does not enable or disable Auto-renew for the services that have been already purchased.

Our system will try to charge you for renewal 30 days prior to the domain expiration. Assuming you have a credit card set for auto-renewals or account funds in your account, the domain should be renewed 30 days before the expiration. If you have no funds in your Namecheap account balance or there are issues with your card (no money on a debit card; credit card is not valid or there's a limit on payments for example), the renewal will not happen.

However, our system will attempt to renew the domain in question in 24 hours, and then every 24 hours till the renewal is successful.

Please ensure that you either have funds on your account or a valid credit card which is configured to be used for auto-renewals.


That's it!

If you have any questions, feel free to contact our Support Team.

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