Sometimes Namecheap VPN app can get stuck in the "Connecting to server" loop. If the Always-On connection to the server is configured on your Mac device and there were some changes in the environment, it may prevent the Namecheap app from connecting. For example, the reason may be a change of IP address or a server replacement.

If Namecheap VPN on your MacOS keeps connecting and you cannot stop this process in the app, please follow the steps below to resolve the issue:

1. Go to System Preferences > Network:

2. Select Namecheap Configuration:

3. Uncheck the "Connect on demand" check mark.

4. Click the "Apply" button:

5. After that, click on "Disconnect":