VPN on MacOS keeps connecting with Always-On: How to Fix

Sometimes Namecheap VPN app can get stuck in the "Connecting to server" loop. If the Always-On connection to the server is configured on your Mac device and there were some changes in the environment, it may prevent the Namecheap app from connecting. For example, the reason may be a change of IP address or a server replacement.

Screenshot of the Connection console in Namecheap VPN

If Namecheap VPN on your MacOS keeps connecting and you cannot stop this process in the app, please follow the steps below to resolve the issue:

1. Go to System Preferences > Network:

A green arrow points to network settings on a desktop Mac device

2. Select Namecheap Configuration:

A green rectangle highlights Network Configurations for Namecheap VPN

3. Uncheck the "Connect on demand" check mark.

4. Click the "Apply" button:


5. After that, click on "Disconnect":


If you need any further assistance, please contact our Support Team.
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