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  • Free WhoisGuard - Protect yourself from potential spam and identity theft with our WhoisGuard service.
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Most frequently asked questions:
  1. What is the benefit of buying a web hosting and domain name package?

    Buying your web hosting and domain name together means that you can take advantage of some fantastic discounts. For example, when you buy a .host domain name with Stellar Hosting, you can enjoy up to 86% off. (Usually, you’d pay $119.44 for these individually, but when packaged together, the total cost is just $17.28.)
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    An online presence will help you promote your brand, whether that’s for personal or professional reasons. To start building this online presence, you will need your own domain name and web hosting. When you buy a domain name and web hosting together, you’ll benefit from SSL protection, email service, and a website builder or Wordpress installation to design your website with. Want to know more about how to get started? Check out our tutorial on how to build a website.
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    There's no need to search for a separate web hosting company and Internet domain registrar. Namecheap has got you covered with our affordable web hosting and domain name package deal. The best part? The low annual fee.
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    Yes, you do need to host your domain name. In order to run your website, you need a domain name and a web hosting service. What’s the difference? A domain name acts like a postal address and helps visitors find your website. Web hosting acts like your house where you store everything that’s needed, such as text, images, videos, and code. With no hidden fees, you can enjoy a web hosting plan without any surprises, just everything you need to create your vision – all at a reasonable price.
  5. How much does it cost to build a website from scratch?

    Namecheap not only helps you build a website from scratch but also keeps the prices low. To get started, complete Step 1) Select Your Web Hosting Plan and Step 2) Choose Your Domain Name. Want to make a website? Once you’ve confirmed and purchased your package, take advantage of our free Website Builder tool, which helps you create the website of your dreams.
  6. Does web hosting include a free domain name?

    If you choose to buy your web hosting and domain name together, you’ll benefit from a wide range of domain names to suit your brand, with discounts of up to 100% off their original price.
  7. Which web hosting plan do I need to choose?

    Our basic plan, Stellar, lets you host up to three websites. If you’re interested in starting a website for personal or business use, this plan is for you. Our most popular plan, Stellar Plus, lets you host an unlimited number of websites. With unmetered disk space, there’s no limit on the number of files you upload, and with unlimited bandwidth, your website is better equipped to handle traffic. Stellar Business is Namecheap’s fastest unlimited hosting service powered by cloud storage, making it ideal for businesses dealing in e-commerce. Since your server is evenly shared by other users, your virtual neighbors won’t affect your website. If you’re a large business that attracts a high number of online customers, choose this plan. Both Stellar Plus and Stellar Business include Namecheap’s AutoBackup tool, which automatically backs up your websites, account files, databases, email accounts, and settings. If something unexpected were to happen to your website, this tool keeps your website data safe and lets you retrieve important data. All Shared Hosting Plans include a free Website Builder, a domain name, and privacy protection, as well as up to 50 PositiveSSL certificates and a 30-day money-back guarantee.
  8. What Namecheap web hosting plans are suitable for my WordPress website?

    Good news, WordPress is available with all Namecheap Web Hosting Plans. Once you’ve confirmed and purchased your web hosting and domain name package, locate the Softaculous Apps Installer via cPanel to install WordPress.
  9. What methods can I use to pay for my web hosting and domain name package?

    You can pay for your package with credit card (Visa, MasterCard, Discover, American Express), and most other major credit cards. We also accept PayPal, Bitcoin, and Bitcoin Cash payments. For more information, please refer to our Billing FAQ.
  10. How do I start using my web hosting and domain name package?

    Good news — everything is already set up for you! Your domain name will automatically be connected to your web hosting once your purchase is processed. To get started, check out our handy Shared Hosting guide.
  11. What is cPanel?

    The control panel (known as cPanel) is designed for managing hosting accounts and includes a wide range of useful tools, such as our Website Builder, which gives you full control over your website creation. You can also use cPanel to upload and manage files, create email accounts, and check website statistics. To find your cPanel login details, please check your Welcome Email.
  12. Is privacy protection included as a part of my package?

    Yes, WhoisGuard is available for all eligible domain names and is free for life. This privacy protection service not only protects you from from others finding out your personal data but also includes spam protection.
  13. What is an SSL certificate?

    SSL, short for Secure Sockets Layer, is a secure protocol for sending information between a website and visitor’s browser. An SSL certificate creates a secure connection and ensures that personal data (credit card details and account logins), are secure and private. Want to know more? Check out our SSL Installation guide.
  14. Can I transfer my existing web hosting account to Namecheap?

    Yes, you can transfer your existing hosting account to us! To find out more, read through our Hosting Migration guide. Not only is the migration process completely free of charge but we also guarantee fast cPanel-to-cPanel transfers. Manual website migration is also possible although each case will be reviewed individually.
  15. Can I buy unlimited domain names with one web hosting plan?

    Only one domain name is eligible for the discount offer. Any additional domain names can be registered at the regular price via our Domain Name Search tool. The number of domain names depends on your selected web hosting plan. Stellar Shared Hosting lets you to host up to three domain names, while Stellar Plus and Stellar Business let you host an unlimited number of domain names. If you would like to have multiple domain names on one web hosting plan, please see our Addon Domain guide to find out how.
  16. I don’t understand some of the terms used. Can you help?

    Don’t worry, we can help you understand any terms you’re confused by. Check out our extensive web hosting glossary for more information.

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Disclaimers
  • ICANN (the Internet Corporation for Assigned Names and Numbers) charges a mandatory annual fee of $0.18 for each domain name registration, renewal or transfer. This will be added to the listed price for some domain names, at the time of purchase. See full list of affected domains →
  • You'll receive a WhoisGuard subscription absolutely FREE with every eligible domain name registration or transfer. WhoisGuard subscription expiration is based on purchase date rather than activation date. WhoisGuard provides subscription pursuant to its Services Agreement with Namecheap. Terms and conditions apply. Visit the WhoisGuard Agreement page for details.
  • Due to the registry restrictions, WhoisGuard cannot be used with certain TLDs. Check WhoisGuard page for the full list.
  • Special offer applies to new first-year registrations only and is valid for a limited time.
  • Premium domain names are not eligible for the promotion.
  • Our Stellar Plus Plan offers unmetered disk space, intended only for your website. This space must be used in accordance with our Acceptable Use Policy (AUP), in particular Paragraph 10, Disk Usage Provision.
  • Our 50% discount hosting offer only applies to first-year purchases of yearly plans. This discount offer does not apply to renewal purchases.
  • All Shared Hosting customers will receive 50 free PositiveSSL certificates for their primary domain, subdomains, and addon domains for one year. A discount of 50% off is provided for the second year renewal of SSL certificates.
  • Only first-time Shared Hosting customers are eligible for our 30-day money-back guarantee. For example, if you previously created an account with Namecheap, subsequently canceled and signed up again, unfortunately you are ineligible for a refund. The same scenario applies to those who have already opened a second Namecheap account.
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