1. How can I see my score if I am not on the leaderboard?
Unfortunately, given the number of participants in this contest, there is no way to see your score if you are not on the leaderboard.
2. Sometimes the last question of the day does not have an answer. Why?
We are aware of this; the answers may be delayed by a few hours. Feel free to check back later in the day for updates.
3. Can you go back and review my answer?
Because we have hundreds of answers per question, we're unable to review individual answers.
4. The answer you provided is wrong! Can you change it?
Our answers are final, but we will review your feedback so we can improve on our trivia for next time. We're sorry if some questions are imperfect; we can never anticipate answers before the trivia contest starts.
5. Does spelling count?
6. Does capitalization count?
7. My answer didn't count. Why?
You should answer the question as soon as possible. If you answer too close to the next question being asked, our system may be unable to record your answer.
8. I was first. Why didn't I get my credit?
Being first is not necessarily determined by the first answer in Twitter search. We use Twitter's API, and the data doesn’t always match.
9. How come I was first according to the Twitter screenshot but I did not win?
If you're referring to the actual tweet with the question and your answer is directly below as the first reply to the actual tweet, this can only be done if you hit "Reply" when the tweet is posted. Our system tracks mentions of @namecheap only, not actual replies that are linked via Twitter to any particular tweet. Most people answering the question have already typed "@namecheap" in their Twitter program and then simply type in their answer and hit Enter right away. In other words, their replies are not linked to the actual tweet and are still valid. For example, in this tweet, even though @rockets appear to be first, he was not actually first, because others are not hitting "Reply" directly to the tweet but are still answering correctly. In most cases, we've determined that on average, over 140 people have replied correctly before the first replies to the actual tweet (like @rockets') are counted – so if you want to be first, don't hit "Reply," just get your Twitter app going and hit Enter as soon as you know (and type in) the answer!
10. How do you select winners for domain names?
In this competition, there are eight winners per question: The first person who answers correctly and seven randomly chosen people who also answer correctly.
11. It looks like I have not won a domain. What gives?
The system is totally automated when selecting the random winners. Your best chance to secure a free domain name is to answer correctly first.
12. Can I answer twice?
No. Only your first answer to @namecheap is counted after the question is asked. Therefore, if you ask Namecheap a question about your (future) answer, it is counted! Please use your best judgment.
13. When are questions asked?
They can be asked anytime during the hour. You should answer that question during the hour to avoid any loss of points. For example, if a question is asked at 7:20, you should answer no later than 7:59.
14. I have not gotten my credits yet. Why not?
We ask that you link your Twitter account to your Namecheap account *before* you start to play. Otherwise, we have to manually process the request. You can email contest-at-namecheap-dot-com with your Twitter ID and we'll take care of it.
15. I found someone violating the contest. How can I report it to you?
Please email specific details to contest-at-namecheap-dot-com. We review all complaints but are unable to disclose the outcome of our investigations.