ActiveSync (Exchange) is a protocol that allows to synchronize emails, contacts and calendar appointments from a server to mobile devices. This article will show how to configure ActiveSync (Exchange) account on your Android device. We will use a test email account firstname.lastname@example.org to show you how to configure synchronization.
: before setting up email account as ActiveSync (Exchange), make sure you already have required DNS records and mailbox
: If you've set up a Two Factor Authentication (2FA) for your mailbox and wish to use Exchange (ActiveSync) connection, you will need to set up an Application Specific Password.
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1. Open your Android device Settings and tap Accounts and Backup menu (depending on the phone, this menu can be called Accounts or Cloud and Accounts):
2. Choose the Accounts tab:
3.Scroll down the screen and tap the Add Account option:
4.On the next screen choose the Exchange option:
5. The next screen will prompt you to enter your email address. Type your full Private Email address (email@example.com in our example):
6.Once ready, tap Next to proceed to the next step. You will need to indicate a valid password for the mailbox:
7.When the password is indicated, tap Next. Here you will need to fill in the correct Exchange server settings.
Make sure to use the following settings for your account:
Domain/Username: your full email address
Password: your password for the mailbox
Security Type: SSL/TLS
8.When all settings are indicated correctly, fill in the Name for the newly added email account in the email application and tap Next to finish the setup:
If you have any additional questions, feel to contact our Support Team