How to configure SpamExperts for a domain

SpamExperts is an email filtering tool that protects your account from both incoming and outgoing spam. The suspicious emails will be put in the Spam Quarantine, so the users can easily manage the emails and mark them as legitimate or suspicious ones.

Since the connection to the SpamExperts' server is established through configuring its MX records, there are two ways to activate the SpamExperts service for your domain added to Shared hosting:



The easiest option to configure the required records would be to simply log in to your domain's SpamExperts account in cPanel >> the Professional Spam Filter menu:



For cPanel Retro Theme:



Then, click on the Login button next to the needed domain, and you will be redirected to the SpamExperts dashboard:



NOTE: The action of logging in will initiate the automatic setup of SpamExperts MX records. If you have third-party MX records currently configured, they will get re-written with SpamExperts' ones. Unless you are planning to use Webmail service from now on, do NOT log in to the SpamExperts dashboard. You can always check its features before making any changes in this article.


In some cases, you may receive an error when accessing the SpamExperts dashboard which indicates that automatic setup of MX records was not initiated. It will look like this (or it will be similar):



Alternatively, you might have had the needed SpamExperts MX records already configured but you edited them previously, and you wish to re-configure SpamExperts again or configure them in the remote DNS zone. In this case, you would need to set up the required host records manually.

1. Access your cPanel > go to the Domains section and click on the Zone Editor menu:

For cPanel Basic Theme:


For cPanel Retro Theme:

 

2. Click the Manage button next to the domain which DNS zone you would like to edit. Choose MX option and remove all existing MX records.

For cPanel Basic Theme:





For cPanel Retro Theme:


 

3. Using +Add Record box add four new MX records:

Priority
MX record
10
smx1.web-hosting.com
20
smx2.web-hosting.com
30
smx3.web-hosting.com
40
smx4.web-hosting.com


For cPanel Basic Theme:



For cPanel Retro Theme:


Next, go to Email section in cPanel > Email Routing menu.

For cPanel Basic Theme:



For cPanel Retro Theme:


If you have several domains or subdomains, choose the needed domain from the drop-down list and set Email Routing to Local Mail Exchanger > click Change.

For cPanel Basic Theme:
 

For cPanel Retro Theme:


NOTE 1: These changes will be performed automatically for the domains with the local DNS zone and local Mail Exchangers only.

NOTE 2: It is still possible to use third-party nameservers (or use CloudFlare nameservers with our hosting) and mail service in cPanel with SpamExperts. In order to make it work, you need to set up the same MX records from the side of your DNS provider and have SpamExperts enabled in cPanel for your particular domain.



That's it!


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Updated
8/27/2020

Viewed
6299 times

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