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Over 90% of people use reviews for decision making, so Reputation Management is vital for online business success. Make it easy, with all customer reviews across the Web in one simple Dashboard. And using automatic reply suggestions, you can respond fast to negative feedback.
Never miss what people are saying about your business with Review Manager. It also helps improve your Google search rankings.
View over 35 customer review platforms, your Top 3 competitor activities, and over 100 business listings. All from a single Dashboard.
Google gives higher search results to businesses that have strong listing details and positive, fresh reviews. This can boost your ranking by 66%.
Reply directly to Facebook and Google reviews. Use customized response templates. Engage customers using Google Q&A. Analyze trends.
While we gear up to launch Review Manager, we’re taking Early Access registrations.
Sign up now to get your exclusive One Month Free Trial:
Get more customers and earn their loyalty — know what they think about your business, and turn negative reviews around.
Find out if your listings are accurate so shoppers can find you. Identify which negative reviews need your attention, and if your Top 3 competitors are getting more spotlight. All at-a-glance. Search review categories, and get email alerts so you can respond fast to negative reviews.
Get maximum leverage from your positive reviews using the Display Widget. It adds the best ones directly to your website. Stay on top of every online mention of your business, from blogs and news to social media. Turn the negative feedback into opportunities for building trust.
Over 53% of people who leave a review expect your reply. Respond directly to Facebook and Google reviews. Get template suggestions to reply in 2 clicks, or make edits. Answer shoppers in Google Q&A or create product interest by writing your own Q&A. All from your Dashboard.
From the Insights tab, harness advanced AI to quickly identify important customer feedback. Sentiment Analysis lets you know what words are being talked about most often, and how they’re described. Get clarity on your weak spots, so your business can keep getting better.
Your Reputation Management Dashboard monitors over 100 listing platforms, like Google and TripAdvisor. Get a Listing Score evaluating your listing accuracy, compared to the industry average. 80% of people lose trust in a business with incorrect info. Get found and chosen.
Understand your Top 3 rivals. Compare your business with their online Share of Voice (search results), keyword mentions, and social pages. Connect your social accounts to monitor likes, dislikes, and conversations. Also monitor what your employees say about you on Twitter.
Your website security and privacy comes first at Namecheap, and we will always support the rights of individuals and consumers online. It's our mission to keep the Internet open, free, and safe for everyone.
Boost your business with industry-premium products and services, at prices that won't break your budget. If it doesn't provide you with a better Internet experience, we simply don't offer it.
You're covered by a Support Team that's renowned for being one of the most knowledgeable, friendly, and professional in the business. Real people are ready to assist you with any issue, any time, 24/7.
The growing shift to online retail and services means shoppers can be overwhelmed by choice. And with ever increasing amounts of online content of all kinds vying for people’s attention, there is strong demand for fast ways to find quality goods and services. Customers use social proof (like reviews) more in their selection and decision making process.
You can also help to increase your search rankings if you respond to Google reviews and have strong business information listings. Google’s algorithms prioritize these factors.
Review Manager is a vital tool for every modern business. It puts reviews from across the Web into a single Dashboard, so you can leverage positive feedback and respond to the negative ones. Also get a host of additional features to help grow your business reputation, as explained above.
Also consider Social Media Manager to fully stay on top of your business reputation in that arena, and strongly engage with your customers.
There are over 100, and growing. Some prime examples include Bing, Expedia, Facebook, Glassdoor, Google My Business, Superpages, SureCritic, TripAdvisor, Yelp, and YellowPages.
You’ll have a built in response strategy, so you hit the right note, even if you have little time or a difficult negative review. Choose from 40 default review response templates. You can flexibly edit or delete default templates, as well as create an unlimited number of custom templates to suit your unique audience.
For Google and Facebook reviews, you can respond directly from your Dashboard. You’ll have the option of 3 AI-selected templates, letting you respond to a review in just 2 clicks if you choose.
It analyzes online reviews and highlights sentiments and trends, all displayed in an easy-to-understand report in your Dashboard. Done for you — top trending keywords, a timeline of ‘notable moments’ in customer opinions, comparison of locations to understand the ‘Big Picture’ of how customers respond to your brand, and more. You’ll also be able to drill deeper if you choose, such as digging into specific reviews and keyword categories.
Need help? We're always here for you.