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How to configure ActiveSync (Exchange) account on Windows 10

ActiveSync is a protocol that allows synchronizing emails, contacts, and calendars from a remote server to local devices (laptops, mobile devices, etc.) This article will explain how to configure your Private Email address as an Exchange ActiveSync account on Windows 10.

We will be using a test email account example@nctest.info.

NOTE: before proceeding, make sure you already have required DNS records and a mailbox created.

NOTE1: If you've set up a Two Factor Authentication (2FA) for your mailbox and wish to use Exchange (ActiveSync) connection, you will need to set up an Application Specific Password. This guide should be useful.

1. To create a new account, go to Windows Settings and click Accounts:



2. Go to Email & app accounts section and click Add an account under Email, calendar, and contacts:



3. In the Choose an account window select Advanced setup and click Exchange ActiveSync:




4. Enter the following details in corresponding fields:

Email address: full email address
Password: password for this email account
User name: email account name, in our case 'example'
Domain: domain you have account created for, in our case 'nctest.info'
Server: privateemail.com (the same for all subscriptions)
Server requires encrypted (SSL) connection option should be enabled
Account name: name for your Exchange account





Once finished, click on Sign in. Your exchange ActiveSync account is set up.


That's it!




Need any help? Contact our HelpDesk


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