Please make sure the domain is unlocked for transfer at the old registrar. Many
registrars enable Registrar Lock without clients’ knowledge.
Please make sure that Whois privacy protection/private registration service is disabled before the transfer.
Auth/EPP codes are required for all .com, .net, .org, .us, .biz, .info, .me, .co, .io, .ca, .tv, .in, .mobi, .cc, .pe, .com.pe, .net.pe, .org.pe,.tech, .top, .party, .loan, .faith and other new gTLD domains. If you cannot request an EPP code in account with
your registrar, contact them and ask to provide it to you.
A transfer verification email (Standardized Form of Authorization) is sent from firstname.lastname@example.org (or email@example.com) to the Administrative Contact email address listed for your domain in public Whois. Be sure your Whois information is up-to-date.
After transfer is approved via email from us, losing registrars have 5 days to automatically release your domain(s).
If your domain expired with your old registrar and you renewed it with them, please do not transfer it within 45 days of the previous expiration date. Otherwise an extra year would not be added to your domain name since losing registrar revokes renewal in such cases. And you’d lose renewal fees paid to the old registrar.
You’ll experience no downtime if your domain is pointed to your host's custom DNS servers (hosting or private nameservers). To minimize downtime during transfer in case your domain is using old registrar's default DNS, please read this help article (optional).
Not all transferred domains are eligible for our WhoisGuard privacy protection service. Please see more details here.
.UK and .ES domains do not have EPP codes. For .UK domains IPS tag change is required. Please update IPS tag to ENOM at your current registrar before submitting the transfer.
Any .UK or .ES domains will not be renewed during transfer if transfer occurs earlier than 90 days before expiration. Amount paid for transfer is refunded automatically to your Namecheap account balance; funds can be withdrawn to source of payment per your request.