What username and password should I use to log into your support helpdesk?

If you have a Namecheap account, please use the username and password of your account to log into the HelpDesk.

For new users, it is not necessary to have a Namecheap account to log in, simply mouse over Support at the top left and choose the "Submit Ticket" option from the drop-down menu.

Once your ticket is submitted, you will receive an email with ticket details along with the password to access it:

That's it!

If you have any questions, feel free to contact our Support Team.


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If you need specific help with your account, feel free to contact our Support Team. Thank you.

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