How to transfer a domain from GoDaddy

When a domain is transferred the name servers associated with the domain will stay the same (e.g., ns1.OldRegistrar.com and ns2.OldRegistrar.com). However, as the domain is no longer with the Old Registrar, the Old Registrar’s name servers will stop responding to any queries for your domain. This causes downtime until you switch your domain to our DNS.
Check out how to reduce downtime in this case here.

Note: If you are using a third party DNS like your hosting company, the domain transfer will not cause any downtime issues (as the DNS server settings will not change during the transfer).

Before submitting a transfer request with us please obtain EPP code (if applicable) from GoDaddy and make sure that the domain is unlocked.

1. How to unlock your domain with GoDaddy:

  • Login to your GoDaddy account
  • Next to Domains click on Launch

  • GoDaddy4ed.jpg
  • Select the domain(s) to unlock and click Lock

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  • Select Off radio-button to have the domain(s) unlocked and click Save

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2. How to obtain EPP code from GoDaddy:

  • Login to your GoDaddy account
  • Next to Domains click on Launch
  • Click on the domain you need EPP code for

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  • Click Email my code in the Authorization Code field

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  • Check the information displayed and click Send

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3. You would also need to disable privacy protection service for the domain (if it's enabled).

How to cancel Domains By Proxy Service with GoDaddy:
  • Go to the Domains By Proxy website and login to your account (the login details are not the same as for your GoDaddy account. Look for the email sent by support@domainsbyproxy.com for the login details)
  • Select a check box next to the domain name(s) you need to disable privacy protection for
  • Click Cancel Selected, OR click on the cancellation icon next to the domain name

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  • In "Confirm" window click OK

    dbp-confirm.png

Once the domain name is unlocked and you have your EPP code you can initiate a transfer to Namecheap. Please refer to this article for more information on how to transfer a domain to us.

4. How to accept the transfers at GoDaddy.

Once the administrative contact approves the transfer request and it is initiated at the registry level you can accept the transfers on the GoDaddy's side: hover over Domains -> Domain Management -> hover over Domains in the Domain Manager menu -> click "Pending Transfers" and accept the transfers from there.

NOTE: If your domain has already expired, you should use the following instruction to transfer it out of GoDaddy.

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