Dear Customers,
We regret to inform you that we are experiencing intermittent issues with our namecheap.com website due to a DDoS (Distributed Denial of Service) attack. The domain search might also be affected.
Our leading technicians are currently working on the issue and doing their best to neutralize this attack as quickly as possible.
Unfortunately, we are unable to provide an ETA at the moment, but we will keep you regularly updated.
Our Customer Support Team is available via live chat and by email.
We sincerely apologize for the inconvenience. Thank you for your patience and understanding in this matter.
Kind regards,
Namecheap Support Team
Update @ 03:00 PM EDT | 19:00 UTC
Our technicians were able to bring the domain search functionality back to work; however, the page may still be inaccessible due to a DDoS attack.
Update @ 04:00 PM EDT | 20:00 UTC
Our technical team is actively mitigating the issue. We have successfully optimized several key system routes, which has already improved performance. Work is ongoing to restore full speed and stability across the entire website.