Dear Customers,
Our communications service provider will be conducting a series of planned maintenance from July 9 to July 31, 2025.
During the maintenance window, there may be intermittent delays or failures delivering SMS to United States and Canada handsets, which can affect the usage of the Two-Factor Authentication feature on our website, namely Namecheap account login using the SMS 2FA feature.
The time frames for the maintenance are as follows:
July 9, 11:00 PM – July 10, 3:00 AM EDT | July 10, 03:00 – 07:00 UTC
July 16, 11:00 PM – July 17, 3:00 AM EDT | July 17, 03:00 – 07:00 UTC
July 23, 11:00 PM – July 24, 3:00 AM EDT | July 24, 03:00 – 07:00 UTC
July 30, 11:00 PM – July 31, 3:00 AM EDT | July 31, 03:00 – 07:00 UTC
This will not affect any of your services; however, some verification/authentication options used by our support team may be limited for a brief period.
Our Customer Support Team will be available via Live Chat and by email should you have any questions or concerns. We sincerely apologize for the inconvenience.
Kind regards,
Namecheap Support Team
Update @ 11:00 PM EDT | 03:00 AM UTC
The maintenance for July 9, 11:00 PM – July 10, 3:00 AM EDT | July 10, 03:00 – 07:00 UTC is cancelled by the upstream provider.
Update @ July 16, 11:00 PM EDT | July 17, 03:00 UTC
The maintenance has been started.
Update @ July 17, 3:00 AM EDT | July 17, 07:00 UTC
The maintenance has been completed.
Update @ July 23, 11:00 PM EDT | July 24, 03:00 UTC
The maintenance has been started.
Update @ July 24, 03:00 AM EDT | July 24, 07:00 UTC
The maintenance has been completed.