[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C11 | May 22, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday May 22, at 2:00 AM EST | 06:00 AM UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 5 hours;Expected network downtime: up to 30 mins;Affected services: … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C11 | May 22, 2024

[RESOLVED] TEMPORARY NETWORK ISSUES WITH THE RESELLER SERVER 37 | May 15, 2024

Dear customers, We regret to inform you that we are currently experiencing technical difficulties the Reseller server 37. Some users may encounter slow-loading websites, timeouts, and cPanel access issues. Unfortunately, we do not have an ETA regarding the issue resolution. Our dedicated team of technicians is actively investigating the situation to resolve it as swiftly … Continue reading [RESOLVED] TEMPORARY NETWORK ISSUES WITH THE RESELLER SERVER 37 | May 15, 2024

[PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETS C95, C97 | May 20, 2024

Dear Customers, Please be informed that the maintenance will take place on Monday May 20, at 3:00 AM EST | 07:00 AM UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected network downtime: up to 30 mins;Affected services: … Continue reading [PLANNED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETS C95, C97 | May 20, 2024

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C95 | MAY 23, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday, May 23, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C95 | MAY 23, 2024

[UPDATED] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

Dear Customers, We are currently experiencing connectivity issues with the .AI Registry.  As a result, it may not be possible to register/renew/manage .AI domains. The orders may fail with the error “No free connections, with processor code ‘3000’ and reason“. Whois service may also be affected. Our technical team is aware of the issue and is … Continue reading [UPDATED] CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C94 | MAY 21, 2024

Dear Customers, Please be informed that the maintenance will take place on Tuesday, May 21, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C94 | MAY 21, 2024

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C90 | MAY 16, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday, May 16, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C90 | MAY 16, 2024

[COMPLETED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED PREMIUM SERVERS 29, 60, 70, 82 | MAY 15-16, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Premium Servers 29, 60, 70, 82 that will take place on Wednesday, May 15, 7:00 PM EDT | May 15, 23:00 UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and … Continue reading [COMPLETED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED PREMIUM SERVERS 29, 60, 70, 82 | MAY 15-16, 2024

[Planned] Private Email Software Upgrade on May 25, 2024

Dear Customers, This is to inform you about a forthcoming Private Email software upgrade that will take place on May 25, 2024, at 2:00 AM EDT | 6:00 UTC. This upgrade is necessary in order to increase the service performance of our servers. Maintenance window: 2 hours.Expected downtime: 2 hours. The following services will be unavailable … Continue reading [Planned] Private Email Software Upgrade on May 25, 2024

[Resolved] Temporary Technical Issues with EasyWP Managed Hosting Dashboard

Dear Customers, We are experiencing temporary issues with the EasyWP Dashboard. For some clients, it may load slowly or resolve an error. Websites connected to the EasyWP are not affected. The issue has been escalated to the responsible team to have it resolved as soon as possible. Affected services: EasyWP Dashboard Unfortunately, there is no ETA … Continue reading [Resolved] Temporary Technical Issues with EasyWP Managed Hosting Dashboard