[Planned] Private Email Software Upgrade on May 25, 2024

Dear Customers,

This is to inform you about a forthcoming Private Email software upgrade that will take place on May 25, 2024, at 2:00 AM EDT | 6:00 UTC. This upgrade is necessary in order to increase the service performance of our servers.

Maintenance window: 2 hours.
Expected downtime: 2 hours.

The following services will be unavailable for 2 hours: IMAP/POP3/SMTP and Webmail/DAV/Exchange ActiveSync access will be temporarily unavailable.
Additionally, incoming and outgoing delivery will not work. All emails will be delivered after the maintenance.

Once the maintenance starts, we will be updating you constantly through this blog post. Thank you for your understanding and patience.

Kind regards,
Namecheap Support Team