Dear customers,
We are currently investigating a service disruption related to infrastructure in our Phoenix datacenter.
As a result, you may experience:
-Intermittent connection drops on hosting services located in the Phoenix datacenter;
-Temporary issues accessing cPanel via the Namecheap account panel (AutoLogin functionality);
-Brief network interruptions affecting certain services.
Our Network Operations team is actively working to stabilize the affected infrastructure.
At this time, there is no confirmed ETA for full resolution. We are closely monitoring the situation and applying corrective measures to restore complete stability.
Please note that due to the infrastructure-related nature of this issue, Live Chat support availability may be temporarily limited. If you are unable to reach us via Live Chat, we recommend submitting a support email so our team can assist you as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience while we work to fully resolve the matter.
UPDATE @ 8:53 AM EST | 13:53 UTC
The issue has been resolved. We appreciate your patience!