Dear Customers,
We are currently experiencing issues with the top-up process via BitPay.
In the meantime, we recommend that you use another method of payment such as BTCPay, credit cards (we accept direct Visa, MasterCard, Discover, and American Express payments), PayPal to complete your purchases with us.
Unfortunately, we do not have any ETA so far. We will surely keep you updated on the progress.
Should you have any questions, feel free to contact our Support team anytime.
We sincerely apologize for the inconvenience. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 06:29 AM EST | 10:29 UTC
After further investigation, we have identified that the issue is on BitPay’s side. We have escalated the matter to their team for further investigation and resolution.