[Updated] Issues with delivery of emails from Sectigo CA – February 9, 2026

Dear Customers,

Our SSL Certificate provider, Sectigo, is currently experiencing issues with their email servers.

As a result, automated emails from them (which might include approval, fulfillment, and callback emails) may experience delays.

We are communicating with Sectigo CA technical support and will keep you updated.

Feel free to contact our SSL support team via Live Chat or send an email to sslsupport@namecheap.com if you have any questions.

We also encourage you to try alternative SSL validation methods to email validation. Visit our Knowledgebase article for more details.

Please accept our sincere apologies for the inconvenience.

Kind regards,
Namecheap Support Team


Update @ 5:55 PM EST | 22:55 UTC

Dear customers,

To our regret, the issue is still present. The Sectigo team is working on the resolution.

Once we have any news, we will let you know via this status post.

We appreciate your patience and understanding.

Kind regards,
Namecheap Support Team