Dear Customers,
We regret to let you know that we are experiencing an issue with our support helpdesk. As a result, we are unable to assist you in chats.
Our team is investigating the issue, and we are doing our best to come back online.
Meanwhile, our Customer Support Team is providing support via Microsoft Teams and emails.
Please check on how to request support through email: https://www.namecheap.com/support/knowledgebase/article.aspx/227/5/how-can-i-request-support-via-email/
Emergency Teams accounts can be found below:
Domain Support:
namecheap1
Hosting Support:
namecheap6
SSL Support:
namecheap9
Domain Transfers Support:
namecheap10
Hosting Transfers Support:
namecheap11
Managed WordPress Support:
live:.cid.d05bca5918cd3f4d
Private Email Support:
live:.cid.19487adb22e4e066
Billing Support:
live:.cid.f4bb718e1b033727
L&A
nc.abuse
We sincerely apologize for the inconvenience.
Stay tuned for updates in this post.
Kind regards,
Namecheap Support Team
Update @ 9:24 PM EDT | 13:24 UTC
Dear Customer,
We are glad to let you know that the issue is reported to be resolved.
Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team