Dear Customers,
We are experiencing temporary technical issues that affect the Supersonic CDN service. As a result, websites connected to the Supersonic CDN service can experience 502 errors and display the “We’re having trouble connecting” page.
The issue has been escalated to the responsible team. We are working hard to resolve it as quickly as possible.
ETA:
We have already applied a fix for some regions. However, there is no ETA for the full resolution of the issue.
We will keep you regularly updated via this status post.
We sincerely apologize for the inconvenience it may cause. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 11:15 AM EDT | 15:15 UTC
The issue should be fixed for now. Yet, we are monitoring the services to ensure they remain stable after the changes were made.
Update @ 11:45 AM EDT | 15:45 UTC
The issue is fully resolved.