Dear Customers,
We are experiencing an ongoing DDoS attack that affects the Supersonic CDN service. As a result, some websites connected to the Supersonic CDN service may experience different errors, such as “504 Gateway Time-out”, “This site can’t be reached”, or other connection issues.
Affected services: Websites pointed to delta.supersonic.ai (162.0.212.5)
ETA: Unfortunately, there is no ETA at the moment
The issue has been escalated to the responsible team. We are working hard to resolve it in the shortest time.
We will keep you regularly updated via this status post.
We sincerely apologize for the inconvenience it may cause. Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 6:30 AM EDT | 10:30 UTC
We are glad to inform you that the issue has been fixed. Yet, we are monitoring the services to make sure they are stable after the performed changes. The next update will be provided in 30 minutes.
Update @ 7:00 AM EDT | 11:00 UTC
We are glad to inform you that the issue has been completely resolved.