Dear Customers,
We’re currently experiencing issues with SSL Server-side automation.
Certification activation using the “Server-side automation (cPanel or root/admin access)” option is temporarily not working.
We encourage you to use alternative methods for SSL activation/reissue for now. You can find more details about different methods here:
- https://www.namecheap.com/support/knowledgebase/article.aspx/794/67/how-do-i-activate-an-ssl-certificate/
- https://www.namecheap.com/support/knowledgebase/article.aspx/811/14/how-do-i-reissue-my-ssl-certificate/
Our team is working to resolve this ASAP, and we’ll update this post with all developments.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 10:20 AM EST | 16:20 UTC
Dear customers,
Our team is still working on the fix. Thank you for your patience.
We will surely keep you updated on the progress. The next update will be provided in 2 hours, or once we have any news.
We appreciate your understanding.
Kind regards,
Namecheap Support Team
Update @ 11:41 AM EST | 16:41 UTC
Dear Customers,
We are glad to let you know that the issue has been resolved.
Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team