Dear Customers,
We’re currently experiencing issues with SSL automation on CDN.
After completing the required steps, the website may display an error instead of loading correctly.
We encourage you to use alternative methods for SSL activation/reissue for now. You can find more details about different methods here:
1) https://www.namecheap.com/support/knowledgebase/article.aspx/794/67/how-do-i-activate-an-ssl-certificate/
2) https://www.namecheap.com/support/knowledgebase/article.aspx/811/14/how-do-i-reissue-my-ssl-certificate/
3) https://www.namecheap.com/support/knowledgebase/article.aspx/10728/2293/how-to-use-cpanelbased-ssl-manager/
Our team is working to resolve this ASAP, and we’ll update this post with all developments.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
Namecheap Support Team
Update @ 12:15 PM EDT, April 24 | 16:00 UTC, April 24
Dear Customers,
The issue is still under active investigation. At this time, we do not have an estimated time of resolution.
We will continue to provide updates through this status post as soon as new information becomes available, or the issue is resolved.
We appreciate your patience and understanding.
Kind regards,
Namecheap Support Team
