[Resolved] Temporary Technical Issues with Private Email – Aug 21, 2026

Dear Customers,

We regret to inform you that Private Email Service is experiencing temporary technical issues.

Affected services: mailbox and subscription management, billing operations.

Webmail and IMAP access are not affected.

Unfortunately, we do not have an ETA yet. We will surely keep you updated on the progress.

We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding in this matter. We’ll keep you updated here on a regular basis as we learn more details.

Kind Regards,
Namecheap Support Team

Update @ 12:28 PM EDT | 16:28 UTC
The issue with Private Email has been resolved, and all the services have been restored. Thank you for your patience.