[RESOLVED] Temporary issues with backup creation/restoration in the EasyWP Dashboard

Dear Customers,

We are experiencing temporary issues with the EasyWP websites, which are pointed to the ingress-haven.ewp.live (63.250.43.145, 63.250.43.144), ingress-helicon.ewp.live aliases (63.250.43.147, 63.250.43.146).

Some websites can show issues with backup creation/restoration in the EasyWP Dashboard.

The issue has been escalated to the responsible team to have it resolved as soon as possible.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We will update the status post once we have any news for you. Please accept our sincere apologies for the inconvenience.

Update @ 12:39 AM EST May 29 | 04:38 UTC, May 31
We are glad to tell you that the issue has been resolved.

Kind regards,
Namecheap Support Team