Dear customers,
We’d like to inform you about an upcoming maintenance in the Production environment on June 10th, 2025, starting at 5:00 AM EDT | 9:00 UTC. During the maintenance, we will perform the roll out of a new EasyWP image and apply changes to enable the support of the permanent custom configurations.
The maintenance will take place on websites, pointed to the following ALIAS records:
- ingress-haven.ewp.live (IP adressess: 63.250.43.145, 63.250.43.144);
- ingress-helicon.ewp.live (IP adressess: 63.250.43.147, 63.250.43.146).
Duration: The maintenance will last until June 10, 2025 at 11 AM EDT | 15:00 UTC.
Service Impact: It is expected that during the maintenance, websites can be unavailable for up to 1 minute. The downtime should take place for every website only once for the entire duration of the maintenance, but for each website, the exact time will differ depending on the processing queue.
We will keep you updated through this status post. Thank you for understanding.
Should you have any questions, you are welcome to contact our Support Team.