Dear Customers,
This is to inform you about a forthcoming Private Email software update. The upgrade will take place on August 09, 2025, at 3:00 AM EDT | 07:00 UTC. This upgrade is necessary to apply firmware and software updates to maintain a secure, stable, and high-performing infrastructure.
Maintenance window: 2 hours 15 minutes.
Services impacted: Webmail, DAV/CALDAV, Active Sync, and processing of billing orders will be unavailable for up to 2 hours.
IMAP/SMTP/POP3 connections will be unavailable for up to 10 minutes.
Once the maintenance starts, we will update you via this status post, so we highly advise you to bookmark this page.
Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team