Dear Customers,
Please be informed that scheduled network maintenance in the USA (Phoenix) datacenter will take place on June 25, at 05:00 AM EDT | 09:00 UTC. This maintenance will ensure that the servers located in the Phoenix datacenter continue to ensure optimal performance and stability.
Affected Services:
- Managed WordPress hosting
- Shared hosting (Cabinets C112-117)
- VPS hosting (Cabinets C118-119)
- Infra BI services
- Network equipment.
Maintenance window: 3 hours
Service impact for Hosting: Shared hosting and VPS hosting services in Phoenix (Cage 2.511) may experience intermittent packet losses for up to 10 minutes twice during this maintenance. This means that the affected services may be intermittently unavailable or return errors during the maintenance window.
Service impact for Managed WordPress hosting: The EasyWP websites, which are pointed to the following Alias or IP records, may be intermittently unavailable or return errors during the maintenance window:
ingress-alpha.ewp.live – 162.255.118.65 | 162.255.118.66
ingress-anacreon.ewp.live – 162.255.118.67 | 162.255.118.68
ingress-cil.ewp.live – 63.250.43.3 | 63.250.43.4
ingress-bonde.ewp.live – 63.250.43.1 | 63.250.43.2
ingress-cygni.ewp.live – 63.250.43.7 | 63.250.43.8
ingress-comporellon.ewp.live – 63.250.43.5 | 63.250.43.6
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Kind regards,
Namecheap Support Team