Dear Customers, We are currently having issues with payments submitted with PayPal. As a result, you may receive the following error during a checkout process: ‘Error occurred while doing payment. Please try again’. At the same time, we are able to issue a refund of a PayPal payment submitted earlier. In the meantime, we recommend … Continue reading [Resolved] Issues with Payments Submitted with PayPal
Today, on June 2, due to the recent migration of the .IN and .CO.IN TLDs to a new registry, there is a temporary discrepancy between the auth codes stored in our system and those held by the new registry. As a result, Auth code request options via account is currently unavailable. Our team is already … Continue reading [Ongoing] Issue with Auth code request via account for .IN and .CO.IN TLDs
Dear Customers, Please be informed that software maintenance on Shared Business Server 18 is scheduled for Monday, June 2, 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance is essential to ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 6 hours;Affected services: cPanel/Webmail services, and websites can be non-accessible;Expected downtime: up to 15 … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED BUSINESS SERVER 18 | JUNE 2, 2025
Dear customers, We’d like to inform you about a database maintenance of the EasyWP service. It will take place on June 2, 2025, starting at 07:30 AM EDT | 11:30 UTC. During the maintenance, we will perform the customer databases migration from MySQL to MariaDB engine. Maintenance will happen on the websites, pointed to the following Alias … Continue reading [Ongoing] Database maintenance of EasyWP, June 2-6th, 2025
Dear Customers, We are currently experiencing connectivity issues with our upstream provider due to which management of DNS settings of .COM.AU, .NET.AU, and .ORG.AU domains registered since May 29, 2025 may not be possible. The management of domains registered prior to this date should function as usual. This issue has been reported to our upstream … Continue reading Issues with .AU domains DNS management
Dear Customers, This is to let you know that on June 3, 2025, DENIC, the registry of .DE domains will be processing a scheduled maintenance. The time frames for the maintenance are as follows: 04:00 AM – 07:00 AM EDT | 08:00 – 11:00 UTC Domain availability checks, registrations, renewals, updates, and WHOIS may not be possible … Continue reading [Planned] .DE domains Scheduled Registry Maintenance on June 3, 2025
Dear Customers, We are experiencing temporary issues with the EasyWP websites, which are pointed to the ingress-haven.ewp.live (63.250.43.145, 63.250.43.144), ingress-helicon.ewp.live aliases (63.250.43.147, 63.250.43.146). Some websites can show issues with backup creation/restoration in the EasyWP Dashboard. The issue has been escalated to the responsible team to have it resolved as soon as possible. We sincerely apologize … Continue reading [RESOLVED] Temporary issues with backup creation/restoration in the EasyWP Dashboard
Dear Customers, This is to let you know that on June 17, 2025, the Identity Digital domain name Registry is performing a scheduled maintenance. This will impact the following TLDs: .ACADEMY .ACCOUNTANTS .AGENCY .AI .APARTMENTS .ASSOCIATES .BARGAINS .BIO .BLACK .BLUE .BIKE .BINGO .BOUTIQUE .BUILDERS .BUSINESS .CAB .CAFE .CAMERA .CAMP .CAPITAL .CARDS .CARE .CAREERS .CASH .CASINO .CATERING .CENTER .CHAT … Continue reading [PLANNED] IDENTITY DIGITAL REGISTRY SCHEDULED MAINTENANCE ON June 17, 2025
Dear Customers, Please be informed that we will perform software maintenance on our Namecheap Shared Business Servers on Tuesday, June 3, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance is essential to ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 1 hour 30 minutes;Affected services: cPanel/Webmail services, and websites can be non-accessible;Expected downtime: up to … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED BUSINESS SERVERS | JUNE 3, 2025
Dear Customers, This is to let you know that on June 4-5, 2025, we will have a scheduled service maintenance on the upstream registration platform. Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: .CH, .LI, .PE, .ES, .FR, .SG We recommend not to trigger these service requests as they … Continue reading [Planned] Upstream Platform Scheduled Maintenance on June 4-5, 2025
