[COMPLETED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETS C98, C99, C100, C101 | May 29, 2024

Dear Customers, Please be informed that the maintenance will take place on Wednesday, May 29, at 3:00 AM EST | 07:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected network downtime: up to 5 mins;Affected services: public … Continue reading [COMPLETED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINETS C98, C99, C100, C101 | May 29, 2024

[Planned] Namecheap Internal System Scheduled Maintenance

Dear Customers, We would like to inform you about a scheduled maintenance of our internal system responsible for cancelation requests creation. As a result, it will not be possible to submit hosting cancellation requests. If you need to submit a cancellation request, you may do it by submitting a ticket to our Billing department providing your Namecheap … Continue reading [Planned] Namecheap Internal System Scheduled Maintenance

[Completed] .EU Scheduled System Maintenance, May 29, 2024

Dear Customers, This is to let you know that on May 29, 2024, EURid, the Registry of .EU domains will be performing a scheduled maintenance. The time frame for the maintenance is as follows: 00:00 AM – 03:00 AM EDT | 04:00 – 07:00 UTC Domain availability checks, registrations, renewals, updates, and WHOIS service may … Continue reading [Completed] .EU Scheduled System Maintenance, May 29, 2024

[Ongoing] Connectivity Issues with the .ID Domains Registry

Dear Customers, We are currently experiencing connectivity issues with the .ID registry.  As a result, it may not be possible to register/renew/manage .ID domains. We have escalated the issue to the GMO registry, managing the .ID domain name zone globally, and waiting for the updates fro them. Please allow some time for the issue to … Continue reading [Ongoing] Connectivity Issues with the .ID Domains Registry

[UPDATED] Scheduled maintenance of Withheld For Privacy Email Forwarding, Free Email Forwarding, URL Forwarding on BasicDNS, PremiumDNS, Webhosting DNS, FreeDNS Systems on Namecheap, – May 30, 2024

Dear Customers, This is to let you know that on May 30, 2024, we will be performing a scheduled maintenance of Withheld For Privacy Email Forwarding service, Free Email Forwarding and URL Forwarding on BasicDNS, PremiumDNS, Webhosting DNS, FreeDNS Systems on the Namecheap Production environment. The time frame for the maintenance is as follows: 02:00 … Continue reading [UPDATED] Scheduled maintenance of Withheld For Privacy Email Forwarding, Free Email Forwarding, URL Forwarding on BasicDNS, PremiumDNS, Webhosting DNS, FreeDNS Systems on Namecheap, – May 30, 2024

[RESOLVED] Intermittent Issues with Handshake TLDs

Dear Customers, We are currently experiencing intermittent issues with some Handshake TLDs. Orders for Handshake TLDs may fail without any error or with the error “Insufficient funds, with processor code 2104.” All the orders will be refunded or reprocessed by our Billing team. This matter is currently being handled by the responsible team, and we … Continue reading [RESOLVED] Intermittent Issues with Handshake TLDs

[COMPLETED] NAMECHEAP.COM SANDBOX SCHEDULED MAINTENANCE – May 28, 2024

Dear Customers, We will be performing a scheduled maintenance of our Namecheap.com sandbox website to upgrade the website systems. The time frame of the maintenance is: 10:00 – 11:00 AM EDT | 14:00 – 15:00 UTC During the maintenance window, our website sandbox.namecheap.com may be unavailable for up to 30 minutes. The services that you have with … Continue reading [COMPLETED] NAMECHEAP.COM SANDBOX SCHEDULED MAINTENANCE – May 28, 2024

[COMPLETED] SCHEDULED BTCPAY PAYMENT PROCESSOR MAINTENANCE – May 28, 2024

Dear Customers, We would like to inform you about the forthcoming scheduled maintenance of the BTCPay payment processor on May/28/2024. During the maintenance BTCPay top-up option will be unavailable. If you want to top up your funds using cryptocurrency, we suggest using BitPay. Also, alternative payment methods, such as credit cards (Visa, MasterCard, Discover, or AmEx) … Continue reading [COMPLETED] SCHEDULED BTCPAY PAYMENT PROCESSOR MAINTENANCE – May 28, 2024

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | May 30, 2024

Dear clients, We would like to inform you about the upcoming maintenance that will first take place on Thursday, May 30, 2024, at 12:00 PM EDT | 4:00 PM UTC. This essential maintenance will ensure that the Autobackup plugin continues to deliver optimum performance on the servers. Maintenance window: 4 hoursExpected downtime: no downtime expectedAffected … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | May 30, 2024

[Planned] Sectigo CA Scheduled Maintenance – June 1-2, 2024

Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on June 1-2, 2024. The timeframe for maintenance is as follows: 23:00, June 1 – 1:00 UTC, June 2, 20247:00 PM – 9:00 PM EDT June 1, 2024 The maintenance will not affect existing, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – June 1-2, 2024