Dear Customers,
This is to inform you about a forthcoming Private Email Maintenance. The update will take place on December 6, 2025, at 3:00 AM EDT | 08:00 UTC. This update is necessary to apply firmware and software updates to maintain a secure, stable, and high-performing infrastructure.
Maintenance window: 1 hour.
Services impacted: Webmail, DAV/CALDAV, Active Sync, IMAP/POP3/SMTP connections, and processing of billing orders will be unavailable for up to 2 hours.
Expected downtime: Short downtimes may occur during the maintenance window.
Once the maintenance starts, we will update you via this status post, so we highly advise you to bookmark this page.
Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team
