We would like to inform you about the forthcoming scheduled maintenance of the BTCPay payment processor on Aug/13/2025.
During the maintenance BTCPay top-up option will be unavailable. If you want to top up your funds using cryptocurrency, we suggest using BitPay. Also, alternative payment methods, such as credit cards (Visa, MasterCard, Discover, American Express, Diners Club, JCB and UnionPay) and PayPal will be available.
Maintenance window:
5:00 AM – 6:00 AM EDT | 09:00 – 10:00 UTC
We will keep you updated on the progress and will let you know once the maintenance is completed.
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Should you have any questions, feel free to contact our Support team anytime.
Kind regards,
Namecheap Support Team
Update @ 05:00, AM EDT | 09:00 UTC, Aug 13
We would like to let you know that the maintenance has been started.
Thank you for your understanding.
Update @ 05:53, AM EDT | 09:53 UTC
Unfortunately, we need to prolong the maintenance for 1 hour. Once it is completed, we will update this status post accordingly.
We appreciate your patience and are sorry for the inconvenience.
Update @ 07:00, AM EDT | 11:00 UTC
We are happy to let you know that the maintenance has been completed and BTCpay top-up option is available again.
Kind regards,
Namecheap Support Team