Dear Customers,
This is to inform you about a forthcoming Private Email firmware upgrade. The update will take place on September 13, 2025, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in order to increase the service performance of our servers.
Maintenance window: 3 hours.
Services impacted/downtime: IMAP/POP3 services may be unavailable for a short time, and delays in the delivery of mail are possible.
Once the maintenance starts, we will update you via this status post, which is why we highly advise you to bookmark this page.
Thank you for your patience and understanding.
Kind regards,
Namecheap Support Team