Dear Customers,
We will perform scheduled maintenance on our support helpdesk server on October 10, 2024.
The estimated timeframe of the maintenance is as follows:
06:00 – 07:15 UTC | 02:00 – 03:15 AM EDT
Unfortunately, our Live Chat will not be available during this period. Our Customer Support Team will instead provide support via Skype.
Emergency Skype accounts can be found below:
Domain Support:
namecheap1
namecheap2
namecheap3
namecheap4
namecheap5
Hosting Support:
namecheap6
namecheap7
namecheap8
SSL Support:
namecheap9
Domain Transfer Assistance Support
Namecheap10
Hosting Transfer Assistance Support
Namecheap11
Managed WordPress Support:
NCsk15@outlook.com
Private Email Support:
live:.cid.19487adb22e4e066
Billing Support:
live:.cid.f4bb718e1b033727
Please feel free to contact us via Skype during the maintenance.
Kind regards,
Namecheap Support Team
update@ : 2:00 AM EST | 6:00 UTC
Dear Customers,
The maintenance has started.
We will keep you updated once it is finished.
Kind regards,
Namecheap Support Team
update@ : 2:45 AM EST | 6:45 UTC
Dear customers,
Our Helpdesk server maintenance has been rescheduled. We are sorry for the inconvenience.
We will perform scheduled maintenance on our support helpdesk server on October 11, 2024.
The estimated timeframe of the maintenance is as follows:
06:00 – 07:15 UTC | 02:00 – 03:15 AM EDT
Thank you for your patience.
Kind regards,
Namecheap Support Team
update@ : October 11, 02:00 AM EST | 06:00 UTC
Dear Customers,
The maintenance has started.
We will keep you updated once it is finished.
Kind regards,
Namecheap Support Team
update@ : October 11, 03:10 AM EST | 07:10 UTC
Dear customers,
We are glad to let you know that the maintenance is finished. Thank you for your understanding and patience.
Feel free to contact us if you have any questions.
Kind regards,
Namecheap Support Team